Health Care Assistant - Llansamlet Surgery

Job description

Job responsibilities

This Job Description is a reflection of the current position and the post holder should expect that it may be subject to variation from time to time as the needs of the practice change. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

1. Nursing

New patient registration checks, including completing any necessary paperwork

BP monitoring

Pulse rate and rhythm

Temperature

Urinalysis and preparation of specimens for investigation by the pathology laboratory

Phlebotomy*

Weight monitoring (incl BMI)

Offer Health Promotion advice/intervention as required

Minor dressings*

Remove sutures/clips

Perform ECGs*

Ear syringing as per protocol*

Simple pill checks

Ensure any specimens are labelled and bagged ready for collection with the necessary forms

Administer influenza, pneumococcal and Vitamin B12 vaccinations as per protocol*

Assist with vaccine/cold storage including the monitoring and recording of fridge temperatures

Chaperone for clinical examinations/procedures

Monitor stock levels and order supplies of:

o IUCD

o Injections (Depo-Provera, depo-medrone Vitamin B12, Zoladex, Prostap & Decapeptyl)

o Disposable clinical equipment as required for e.g. Minor Surgery/dressings

o Specimen bottles

o Gloves

o Couch rolls

o Sanitising gel & soap

o Order supplies identified by cleaners paper towels, toilet roll

Check and re-stock Drs emergency bags and record check as per protocol

Restock and tidy GPs and Treatment Rooms on a weekly basis

Report and discuss condition of patients causing concern with the Practice Nurses or GPs as appropriate and receive advice

To assist the PNs/GPs in emergency management of patients

To assist the PNs/GPs and other members of the PHCT with other duties as required

Ensure safe disposal of used and contaminated materials and follow infection control as per protocol

Ensure accurate completion of all necessary computer entries/other documentation associated with patient health care

Be aware of the legal responsibilities with regards to your work

Prepared to be adaptable to the changing needs of the practice and patients

2. Administration

Use practice systems to maintain proper stock control

Assist with recall and implementation of any additional work requested by e.g. Public Health Wales in maintaining patient health examples include vaccine catch-up programmes and during outbreaks in the community e.g. measles/MMR

Record information and activities undertaken with patients and carers in an accurate and timely fashion on computer system

Book HCSW/PN appointments for patients as and when required

Participate in audit e.g. Hazardous Waste audit if required

3. Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outline in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is the be regarded as strictly confidential

Information relating to patients, carers, colleagues and other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating confidentiality and the protection of personal and sensitive data

Be aware of and keep yourself updated with regards to Data Protection

4. Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health & safety and infection control as defined in the Practice Health & Safety Policy and the Practice Infection Control Policy. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Use all equipment both clinical/non-clinical in a safe and responsible way, adhering to instruction manual. Report any faults to Practice Nurses/Practice Management

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Actively identifying, reporting and correction of health & safety hazards and infection hazards immediately when recognised

Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health (COSHH)

Making effective use of the training to update knowledge and skills

Using infection control procedures, maintaining work areas in a tidy, clean and safe way, free from hazards. Initiate remedial/corrective action where needed or escalation to Practice Nurses/Practice Manager

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, sanitising gels etc are sufficient to ensure a good clinical working environment. Lack of facilities to be expedited as appropriate.

Promote and maintain good hand hygiene

Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements and good practice guidelines

Safe management of sharps procedures including training, use storage and disposal

Responsible for the correct and safe management of specimens, including collection, labelling, handling, use of correct and clean containers, storage and transportation

5. Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Be aware of and familiarise yourself with the Practice Policies

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

6. Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Undertake in-house/on-line training to ensure you are kept informed of procedures, best practice, guidelines and legislation

7. Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert management to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and make suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

8. Communication

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

9. Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Care Certificate from an NHS Organisation

Desirable

• Minimum 6 months' experience of working in General Practice Highly desirable

Experience

Essential

• Excellent communication skills and the ability to work effectively within a team
• Compassion and clear commitment to ensuring high standards of patient care
• Keyboard and computer skills

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Llansamlet Surgery

3 Frederick Place

Llansamlet

Swansea

SA7 9RY

Employer's website

https://gpwales.co.uk (Opens in a new tab)