Receptionist - Pendre Surgery

Job description

Job responsibilities

Our Medical Receptionists perform a varied range of duties in order to support the day to day operation of the Practice. As a Medical Receptionist, you will be the face and voice of our surgery. There's a lot more to the role than just booking appointments. You will work closely with all our roles in the practice, GP's, managers, nurses, other clinical staff and of course the general public.

We are a practice with just under 11,000 patients. We are looking for someone to join us who is reliable, committed, enthusiastic, caring, who can work well under pressure and changing circumstances. You must be able to work as part of a team and act on your own initiative also.

A Medical Receptionists duties and responsibilities include:

• Operating Telecommunications System - the main function of this role is via the telephone booking patients onto triage and dealing with patient queries.

• Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.

• Collect and record dispensing/private fees and provide receipts where applicable.

• Making sure the reception desk is attended at all times.

• Opening and closing premises when necessary.

• Working as part of a wider administrative team

ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.

We reserve the right to recruit prior to the closing date.

Person Specification

Experience

Essential

• Experience using computer based systems and customer service skills.

Desirable

• Previous GP or NHS experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Pendre Surgery

Clayton Road

Mold

Clwyd

CH7 1SS

Employer's website

https://gpwales.co.uk (Opens in a new tab)