Job summary
Salary Available Upon Request
37 hours a week
This post is to cover maternity leave, with an expected return to work date of January 2026, however we would like a pre and post overlap, but with a view to this hopefully becoming a more permanent position.
The successful candidate should have a background in general administration. They will interact with patients and other Healthcare Professionals both face to face and over the telephone.
Accuracy and attention to detail are critically important. They should also have the ability to multitask and understand process and procedure.
Main duties of the job
An ideal Administrator will:
1. Have strong communication skills both spoken and written
2. Always be motivated and enthusiastic
3. Be able to work effectively within a team
4. Display high standards of service and presentation
5. Have a pro-active and can-do approach
6. Stay calm and positive under pressure
In return, you can expect to receive full support from our Primary Healthcare Team
About us
We are a friendly family orientated practice situated in Aberystwyth, a beautiful coastal area in West Wales. Aberystwyth is a thriving university town which is also home to Welsh Government offices, Ceredigion County Council headquarters and the National Library of Wales. There are excellent primary and secondary schools in the area, along with numerous cultural and outdoor amenities including a leading arts centre, mounting biking, walking and numerous water sports.
Job description
Job responsibilities
Please see the attached job description and person specification outlining the core responsibilities of this role for review.
Job description
Job responsibilities
Please see the attached job description and person specification outlining the core responsibilities of this role for review.
Person Specification
Experience
Essential
- General Administrative background
Desirable
- Experience of working in Primary Care
Qualifications
Essential
- Previous reception / customer service experience
- Understanding of the importance of confidentiality and discretion - GDPR
- Calm under pressure
- Well presented with good interpersonal skills
- Proficient in the use of email and internet
- Experience of using Microsoft software applications, including Outlook, Word and Excel
- Excellent communication skills both written and verbal
- Attention to detail
- Ability to work as part of a team
- Ability to work on own initiative
- Ability to prioritise tasks
- Reliability and flexibility
- Stress tolerance
Desirable
- Welsh oral and written
- Knowledge of EMIS (Optum)
- Knowledge of QAIF and enhanced services
- Minimum of English GCSE/O Level
- Proficient in spelling, punctuation and grammar
- Relevant training or qualifications
- Experience in using GP clinical software
- Knowledge of medical terminology
Person Specification
Experience
Essential
- General Administrative background
Desirable
- Experience of working in Primary Care
Qualifications
Essential
- Previous reception / customer service experience
- Understanding of the importance of confidentiality and discretion - GDPR
- Calm under pressure
- Well presented with good interpersonal skills
- Proficient in the use of email and internet
- Experience of using Microsoft software applications, including Outlook, Word and Excel
- Excellent communication skills both written and verbal
- Attention to detail
- Ability to work as part of a team
- Ability to work on own initiative
- Ability to prioritise tasks
- Reliability and flexibility
- Stress tolerance
Desirable
- Welsh oral and written
- Knowledge of EMIS (Optum)
- Knowledge of QAIF and enhanced services
- Minimum of English GCSE/O Level
- Proficient in spelling, punctuation and grammar
- Relevant training or qualifications
- Experience in using GP clinical software
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
GP Practice in Wales
Address
Ystwyth Medical Group
Parc Y Llyn Retail Park
Llanbadarn Fawr
Aberystwyth
Dyfed
SY23 3TL
Employer's website
https://gpwales.co.uk (Opens in a new tab)