Deputy Practice Manager - Morlais Medical Practice

Job description

Job responsibilities

Are you passionate about improving patient care through robust governance and quality systems? Do you thrive on driving excellence, compliance, and continuous improvement? If so, Morlais Medical Practice wants to hear from you.

Morlais Medical Practice is a long-established, forward-thinking GP surgery based in the heart of Merthyr Tydfil, committed to delivering outstanding primary care to our diverse local community. With a dynamic and supportive team of clinicians and administrative staff, we strive to maintain the highest standards of clinical safety, governance, and patient experience.We're proud of our collaborative ethos, innovative approach, and our deep-rooted connection with the local community. We believe in empowering our staff to lead change, contribute ideas, and grow professionally.

Were looking for a Governance and Quality Manager to lead on clinical governance, risk management, policy development, and quality assurance. This is a vital role that ensures the safe, effective, and compliant operation of the practice.

You will be central to:

Ensuring we meet Unified Contract standards and other regulatory requirements

Coordinating incident reporting, complaints, and significant event audits

Developing and reviewing clinical and non-clinical policies

Leading quality improvement and patient safety initiatives

Supporting the preparation and delivery of inspections and external reviews

Job Title: Governance and Quality Manager

Salary: Band 6 (£35,392 £42,618 per annum, dependent on experience)

Hours: Full-time (37.5 hours per week)

Contract Type: Permanent following a satisfactory probationary period

Location: Morlais Medical Practice, Merthyr Tydfil

You'll need experience in governance, risk management or compliance ideally in health care and a strong working knowledge of NHS frameworks, and clinical audit cycles. You'll be a great communicator, confident working across clinical and administrative teams, and capable of translating complex requirements into practical actions.

A supportive and innovative working environment

Opportunities for professional development and leadership growth

A chance to make a meaningful impact on patient care and safety

NHS pension eligibility

Apply now via NHS Jobs and help us shape the future of high-quality primary care in Merthyr Tydfil. For an informal discussion, please contact Sarah Simpson Practice Manager - sarah.simpson3@wales.nhs.uk

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent

Desirable

• H&S qualification

Experience

Essential

• Dealing with complaints and compliance

Desirable

• Working in Primary Care
• Dealing with complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Morlais Medical Practice

Berry Square

Dowlais

Merthyr Tydfil

Mid Glamorgan

CF48 3AL

Employer's website

https://gpwales.co.uk (Opens in a new tab)