Job summary
Salary Available on Application
15 hours a week
We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.
The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.
Main duties of the job
Providing customer service for patients and visitors at Reception Front Desk
Making appointment, Home Visit Requests
Taking requests for prescriptions
Giving out results
Deal with general enquiries
Register new patients and temporary residents
Respond to needs of doctors and nurses during surgery
Collect payments from patients for non NHS services
Make refreshments for doctors and other team members, participate in washing up
Any other reasonable duties as necessary
About us
Shotton Lane Surgery is a very well established and forward thinking practice. We have 4 extremely committed and successful GP Partners, alongside 1 Salaried GP, a committed bank of regular GP Locums, a highly motivated Nursing Team all backed by an excellent administrative support team.
We are committed to high quality care of patients and staff and fully support the development of the team.
We are part of the NE Flintshire Cluster
Practice Website -Shotton Lane Surgery - 38 Shotton Lane, Shotton, Deeside, Flintshire, CH5 1QT
Please visit Practice website
Job description
Job responsibilities
We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.
The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.
The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.
We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.
For further information about the role please contact Carol or Julie on the email address below or on 01244 815090
To apply please send CV topractice.manager.w91036@wales.nhs.uk
Job description
Job responsibilities
We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.
The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.
The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.
We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.
For further information about the role please contact Carol or Julie on the email address below or on 01244 815090
To apply please send CV topractice.manager.w91036@wales.nhs.uk
Person Specification
Qualifications
Essential
- Good Level of education with recognised qualifications in English & Maths
Desirable
Experience
Essential
- Working in public facing environment
Desirable
- experience in Primary Care
ADDITIONAL CRITERIA
Essential
Desirable
Person Specification
Qualifications
Essential
- Good Level of education with recognised qualifications in English & Maths
Desirable
Experience
Essential
- Working in public facing environment
Desirable
- experience in Primary Care
ADDITIONAL CRITERIA
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).