Manage a patient caseload within the practice population
The treatment/interventions and care for patients presenting with an undifferentiated diagnosis
Work alongside secondary and third sector care providers to align care packages, signposting and communication
The interventions/treatment for patients with complex needs;
Instigate necessary invasive and non invasive diagnostic tests or investigations and interpret findings/reports with clinical support
Perform QAIF related activities and enhanced services
Record clear and contemptuous consultation notes to agreed standards
Perform triage and consultations using online triage service AccuRx
Perform home visits to those patients who are housebound.
Assist in research projects and lead personal and practice based audits. To interpret and present these findings.
Provide training to members of the multi-disciplinary team including Medical students, Student Nurses and those who are employed by the practice.
Actively participate and present within staff meetings.
Finance:
Be aware of income and the efficiency of expenditure.
Be part of the development of income generation projects.
Organisational:
To be responsible for organising, prioritising, and planning your own caseload to meet service and patient priorities, readjusting plans as situations change/arise
To ensure your own ongoing personal/professional development.
To comply with the Partnerships policies and procedures.
General:
To help maintain good communication, liaison and working arrangement with PARTNERSHIP directorates, other primary care Partnerships, and other agencies.
To keep up to date with all relevant guidance and NHS targets and ensure the effective dissemination of relevant information as directed.
Contribute to relevant projects in relation to the development of the Partners Corporate Service Plan and organisational objectives as required/appropriate
Undertake any necessary skills training, professional updates, and mandatory training as appropriate to the post
Be able to accommodate change in a rapidly changing environment and encourage team members to embrace necessary change. Have a positive attitude to challenges and devise ways to make them happen.
Confidentiality:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Health Centre staff and other healthcare workers. They may also have access to information relating to the health Centre as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the health Centre may only be divulged to authorised persons in accordance with the health Centre policies and procedures relating to confidentiality and the protection of personal and sensitive data
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Health Centre procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Health Centre as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply Health Centre policies, standards, and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate