Job summary
Salary Available on Application
37.5 hours a week
The purpose of this role is to provide first class secretarial support to the GP Practice and to deliver excellent levels of administration and customer service. Responding to requests from clinicians, external services and other team members, you will complete a wide variety of tasks.
Main duties of the job
Referrals via clinical systems and WCCG
Workflow administration for all clinical correspondence
Effective read coding
Notes summarising
Completing Subject Access Requests, SARS.
Completing Private Requests/Reports
About us
We are a well established friendly and forwarding thinking practice who are committed to high quality care and the continued development of our practice team. We are open minded, organised yet flexible and are a welcoming practice team able to adapt to changes and improvements. We are actively involved in our local cluster. We are a suburban practice with mixed socio-economic population. A modern skill mixed progressive team serving a population of around 8700 patients - with two GP Partners, two Salaried GP's, three long term locum ANP's, one Practice Nurse, one HCA & an excellent administration support team. We use Emis web and have access to Lexacom digital dictation. We have easy and fast access to M56, M53 and A55 so are easily accessible from Cheshire, Merseyside, Manchester and North Wales. We are uniquely localised between two nearest hospitals providing secondary care services . Wrexham, under NHS Wales, and Chester under NHS England.
Job description
Job responsibilities
The purpose of this role is to provide first class secretarial support to the GP Practice and to deliver excellent levels of administration and customer service. Responding to requests from clinicians, external services and other team members, you will complete a wide variety of tasks.
MAIN DUTIES AND RESPONSIBILITIES
Workflow administration for all clinical correspondence
Referrals via Clinical Systems & WCCG
Effective READ Coding
Notes summarising
Completing Subject Access Requests, SARS
Completing Private Requests
The successful applicant must be flexible to the needs of the service, and willing to work as part of a team
For further information or an informal discussion about the role please contact Kate Norton on 01244 813340
Job description
Job responsibilities
The purpose of this role is to provide first class secretarial support to the GP Practice and to deliver excellent levels of administration and customer service. Responding to requests from clinicians, external services and other team members, you will complete a wide variety of tasks.
MAIN DUTIES AND RESPONSIBILITIES
Workflow administration for all clinical correspondence
Referrals via Clinical Systems & WCCG
Effective READ Coding
Notes summarising
Completing Subject Access Requests, SARS
Completing Private Requests
The successful applicant must be flexible to the needs of the service, and willing to work as part of a team
For further information or an informal discussion about the role please contact Kate Norton on 01244 813340
Person Specification
ADDITIONAL CRITERIA
Essential
- Communication
- Team Working
- Customer Service
- Resilience
- Empathy
- Strong IT Skills
- Initiative
- Willingness to learn
Desirable
- Welsh Speaker
- Knowledge of EMIS Web
Qualifications
Essential
- Knowledge of the health care sector
Desirable
- Knowledge of general practice
Experience
Essential
- Working in a customer service environment both face to face and telephone
- Working with the public
- Working in a busy office environment
- Working under pressure
Desirable
- Working in general practice
- Referrals
- Workflow administration for clinical correspondence
- Maintaining and monitoring GP Practice appointments system.
Person Specification
ADDITIONAL CRITERIA
Essential
- Communication
- Team Working
- Customer Service
- Resilience
- Empathy
- Strong IT Skills
- Initiative
- Willingness to learn
Desirable
- Welsh Speaker
- Knowledge of EMIS Web
Qualifications
Essential
- Knowledge of the health care sector
Desirable
- Knowledge of general practice
Experience
Essential
- Working in a customer service environment both face to face and telephone
- Working with the public
- Working in a busy office environment
- Working under pressure
Desirable
- Working in general practice
- Referrals
- Workflow administration for clinical correspondence
- Maintaining and monitoring GP Practice appointments system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).