Receptionist - Blackwood Medical Group

Job description

Job responsibilities

We are looking for two enthusiastic and committed receptionists to expand our busy, thriving practice. We operate from two sites (Avicenna Medical Centre and Oakdale Medical Centre) providing high quality care to our patients.

Candidates must be computer literate and have an excellent telephone manner. Previous experience in a surgery environment and experience of Vision computer system a distinct advantage, however full training will be given. Duties include answering the telephone, booking appointments, patient follow up for test results, generating repeat prescriptions, contacting patients for recall and action needed following hospital appointments.

This is a very challenging and rewarding post where duties are varied. Immediate start available.

You will support the team to deliver excellent Customer Service with energy and enthusiasm, encouraging constantly improving services for our Patients. You will also provide administrative support to the clinical team.

The contracted hours are between 7:45am and 8pm, however the work patterns for this vacancy will vary between 8.30am to 6.30pm, flexibility to cover early or late shifts, holidays and sickness is essential.

Person Specification

Qualifications

Essential

• Qualification Specifications
• Essential
• GCSE English and Maths
• Desirable
• N/A
• Experience Specifications
• Essential
• Experience of working within a general practice, or health care profession
• Desirable
• Experience of working in primary care setting with the ability to work as part of a time and on use your own initiative.
• Additional Criteria
• Essential
• N/A
• Desirable
• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP Practice in Wales

Address

Avicenna Medical Centre

Blackwood Road

Pontllanfraith

Blackwood

Gwent

NP12 2YU

Employer's website

https://gpwales.co.uk (Opens in a new tab)