GP Practice in Wales

Receptionist Kings Road Surgery (Swansea)

This job is now closed

Job summary

We are looking for a part time receptionist to work 18-20 hours a week to work between the hours of 08:00am and 18:30pm Monday - Friday.

Main duties of the job

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

About us

We are a small, friendly practice consisting of 3 GP partners and 1 salaried GP.We use EMIS Web along with AskMyGP.We are part of Bay Health cluster network and receive regular support from our cluster team (Chronic disease nurse, physiotherapists and pharmacists).

Please visit Practice Website

Date posted

15 August 2023

Pay scheme

Other

Salary

Depending on experience Salary Available on Application 20 hours a week

Contract

Permanent

Working pattern

Part-time

Reference number

M0044-23-0169

Job locations

1 Kings Road

Mumbles

Swansea

SA3 4AJ

Job description

Job responsibilities

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, home visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on accurate information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures

Scanning and filing patient data into patients electronic record

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Providing clerical assistance to practice and LHB staff as required from time to time, including word / data processing, filing, photocopying and scanning

Ordering, re-ordering and monitoring of stationery and other supplies

Registration of new patients computer data entry and medical records

Process patients change of addresses computer data and medical records (have knowledge of the practice area)

Have working knowledge of telephone system.

Cover for absent colleagues during periods of sickness or holiday absence

Job description

Job responsibilities

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, home visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on accurate information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures

Scanning and filing patient data into patients electronic record

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Providing clerical assistance to practice and LHB staff as required from time to time, including word / data processing, filing, photocopying and scanning

Ordering, re-ordering and monitoring of stationery and other supplies

Registration of new patients computer data entry and medical records

Process patients change of addresses computer data and medical records (have knowledge of the practice area)

Have working knowledge of telephone system.

Cover for absent colleagues during periods of sickness or holiday absence

Person Specification

Experience

Essential

General computer skills - Pleasant, helpful and effective telephone and face to face manner - Competence in written and spoken English - Organisational skills - Able to work effectively under pressure and to deadlines

Desirable

Knowledge of EMIS clinical information system - Experience in use and structure of READ codes - E-mail and internet use (Microsoft Outlook preferred) - File management

Qualifications

Essential

GCSE Level qualifications

Desirable

Knowledge of EMIS Web

Person Specification

Experience

Essential

General computer skills - Pleasant, helpful and effective telephone and face to face manner - Competence in written and spoken English - Organisational skills - Able to work effectively under pressure and to deadlines

Desirable

Knowledge of EMIS clinical information system - Experience in use and structure of READ codes - E-mail and internet use (Microsoft Outlook preferred) - File management

Qualifications

Essential

GCSE Level qualifications

Desirable

Knowledge of EMIS Web

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

1 Kings Road

Mumbles

Swansea

SA3 4AJ

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Employer details

Employer name

GP Practice in Wales

Address

1 Kings Road

Mumbles

Swansea

SA3 4AJ

Employer's website

https://gpwales.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Tricia Lewis

tricia.lewis@wales.nhs.uk

+441792360933

Date posted

15 August 2023

Pay scheme

Other

Salary

Depending on experience Salary Available on Application 20 hours a week

Contract

Permanent

Working pattern

Part-time

Reference number

M0044-23-0169

Job locations

1 Kings Road

Mumbles

Swansea

SA3 4AJ

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