MDM Technician

Job summary

Job Title: MDM Technician

Location: Hartlepool and/or North Tees

Trust: North Tees & Hartlepool NHS Foundation Trust

Hours: 37.5 hours per week

JOB DESCRIPTION:

SUMMARY:

The MDM Technician (Mobile Device Management Technician) is a key member of the Service and Deskside team. The role is responsible for the management and delivery of operational services ensuring the mobile device function is delivered in accordance with Service Level Agreements whilst maintaining high levels of system availability and customer satisfaction. The Mobile device functions include:

Management of Android & IOS devices.

Mobile device deployment & maintenance.

Mobile security and monitoring mobile devices.

Main duties of the job

Responsible for providing technical support, security, maintenance, deployment and management of mobile devices across the Trust.

Resolving challenging and complex issues that have been raised through the Digital Service desk.

Monitor outstanding incidents and service requests against Service Level Agreements (SLAs), prioritizing workload effectively.

Supporting mobile devices and associated MDM platforms across the Trust.

About us

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

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