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NHS Professionals Limited

Care Support Worker - Emergency Department

The closing date is 31 August 2025

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Job summary

Trust Info:

We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham.

We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season.

We are passionate about creating a fairer and more inclusive NHS for everyone.

We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances.

Main duties of the job

  • Working within a busy Emergency Department
  • Assessing and monitoring patient conditions
  • Checking symptoms and vital signs and arranging diagnostic tests
  • Displaying excellent analytical ability and sound decision making in changing clinicalsituations.
  • Working as an effective team member and promoting team and interdisciplinary relationships.

About us

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges

Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave

Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£13.13 to £22.19 an hour

Contract

Bank

Duration

3 months

Working pattern

Flexible working

Reference number

M0042-25-1131

Job locations

Torbay & South Devon FT

Newton Road

Torquay

Devon

TQ2 7AA


Job description

Job responsibilities

Working in a fast paced Emergency Department your duties will include.

  • Monitoring patients' conditions by taking temperatures, pulse, respirations, and weight.
  • Assisting in the delivery of patient care as directed by the Registered Nurse
  • Ensuring that the patient is the prime focus when making decisions about their care and wellbeing.
  • Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected.

Job description

Job responsibilities

Working in a fast paced Emergency Department your duties will include.

  • Monitoring patients' conditions by taking temperatures, pulse, respirations, and weight.
  • Assisting in the delivery of patient care as directed by the Registered Nurse
  • Ensuring that the patient is the prime focus when making decisions about their care and wellbeing.
  • Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected.

Person Specification

Qualifications

Essential

  • All Care support worker roles will be required to provide evidence of completing the Care Certificate or a relevant qualification. Evidence accepted includes:-
  • Student Nurse with at least 12 weeks clinical placements.
  • Care Certificate from an NHS Organisation
  • QCF Level 2 Diploma in Healthcare Support Services issued after 2011
  • QCF Level 2 OR above Diploma in Health & Social Care or Clinical Healthcare Support issued after 2011
  • QCF Level 3 OR above Diploma in Healthcare Support or Maternity & Paediatric Support issued after 2011 (For Paediatric & Maternity roles only)
  • Degree /Diploma in Nursing and currently do not have an NMC Registration.
  • Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 Weeks clinical placements.
  • Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital or hospice experience within the last 2 years
Person Specification

Qualifications

Essential

  • All Care support worker roles will be required to provide evidence of completing the Care Certificate or a relevant qualification. Evidence accepted includes:-
  • Student Nurse with at least 12 weeks clinical placements.
  • Care Certificate from an NHS Organisation
  • QCF Level 2 Diploma in Healthcare Support Services issued after 2011
  • QCF Level 2 OR above Diploma in Health & Social Care or Clinical Healthcare Support issued after 2011
  • QCF Level 3 OR above Diploma in Healthcare Support or Maternity & Paediatric Support issued after 2011 (For Paediatric & Maternity roles only)
  • Degree /Diploma in Nursing and currently do not have an NMC Registration.
  • Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 Weeks clinical placements.
  • Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital or hospice experience within the last 2 years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Professionals Limited

Address

Torbay & South Devon FT

Newton Road

Torquay

Devon

TQ2 7AA


Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Professionals Limited

Address

Torbay & South Devon FT

Newton Road

Torquay

Devon

TQ2 7AA


Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Recruitment Consultant

Helen Preston

Helen.Preston@nhsprofessionals.nhs.uk

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£13.13 to £22.19 an hour

Contract

Bank

Duration

3 months

Working pattern

Flexible working

Reference number

M0042-25-1131

Job locations

Torbay & South Devon FT

Newton Road

Torquay

Devon

TQ2 7AA


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