Job summary
The Legal Services Manager will manage the legal services function for the Princess Alexandra Hospital NHS Trust dealing with clinical and non-clinical claims, working closely with NHS Resolution and with instructed solicitors/ barristers; liaising with HM Coroners and their officers in the management of inquests; dealing with the more complex police inquires; providing support and legal advice to staff; assisting in the drafting of documents for legal purposes; responding to other general and legal enquires; and providing regular information to relevant meetings and the executive team.
Main duties of the job
To manage the clinical negligence and personal injury claims portfolios for the
Princess Alexandra Hospital NHS Trust.
To ensure the maintenance of records and databases of all material associated
with a claim including expert reports, pleadings, written statements, medical
records, schedule of special damages, counsels opinion etc.
To develop and maintain proper systems for obtaining statements to help
thoroughly assess and evaluate claims.
Appraising clinical & divisional directors, and other operational and quality leads
of all new claims affecting their area of responsibility.
Attend conferences with Counsel, solicitors, experts, clinicians and other staff on
behalf of the Trust and take action as appropriate.
To ensure external specialist legal advice/ representation is appropriately
sourced when required.
To identify the potential for any adverse publicity and liaise with the Head of
Communications and other senior colleagues, to ensure that media statements
are prepared where necessary.
To analyse data to identify trends and lessons arising from claims and inquests,
and work with operational managers and clinical leads to ensure effective action
is taken so that claims expenditure is minimized.
Draft and review relevant policies and procedures ensuring they are fully
compliant with NHS Resolution risk management standards, changes in the law,
and other best practice guidance.
About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.
Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want
Job description
Job responsibilities
Duties and responsibilities
Claims
- To manage the clinical negligence and personal injury claims portfolios for the
Princess Alexandra Hospital NHS Trust.
- To ensure that all claims against the Trust are properly investigated and reports
prepared for NHS Resolution, in accordance with NHS Resolutions Clinical
Negligence Scheme and Risk Pooling Scheme for Trusts, current legislation and
best practice.
- To ensure the maintenance of records and databases of all material associated
with a claim including expert reports, pleadings, written statements, medical
records, schedule of special damages, counsels opinion etc. and any other
relevant documents.
- To develop and maintain proper systems for obtaining statements to help
thoroughly assess and evaluate claims, being sure to always reflect the Trusts
position in the light of NHS Resolutions proposed stance on liability and potential
claim settlements.
- Appraising clinical & divisional directors, and other operational and quality leads
of all new claims affecting their area of responsibility and of the outcome of such
claims enabling potential remedial action not already undertaken, to be reviewed.
- To ensure all staff are supported, properly briefed, and prepared for attendance
at court.
- Attend conferences with Counsel, solicitors, experts, clinicians and other staff on
behalf of the Trust and take action as appropriate.
- To ensure external specialist legal advice/ representation is appropriately
sourced when required.
- To identify the potential for any adverse publicity and liaise with the Head of
Communications and other senior colleagues, to ensure that media statements
are prepared where necessary.
- To be responsible for an ongoing review of claims files to ensure that the actions
required of the Trust are undertaken in a timely manner.
- To provide regular reports to the executive team and others as required,
highlighting trends and other issues of note which may need wider review and
action in light of risk management implications.
- To represent the Trust at meetings and hearings as appropriate in relation to
claims and inquests.
- To analyse data to identify trends and lessons arising from claims and inquests,
and work with operational managers and clinical leads to ensure effective action
is taken so that claims expenditure is minimized.
- Providing training for clinical and non-clinical staff and disseminating any learning
from claims, inquests and any other relevant cases i.e. child protection.
- Draft and review relevant policies and procedures ensuring they are fully
compliant with NHS Resolution risk management standards, changes in the law,
and other best practice guidance.
- Ensure that learning is derived from claims and shared throughout the Trust.
Job description
Job responsibilities
Duties and responsibilities
Claims
- To manage the clinical negligence and personal injury claims portfolios for the
Princess Alexandra Hospital NHS Trust.
- To ensure that all claims against the Trust are properly investigated and reports
prepared for NHS Resolution, in accordance with NHS Resolutions Clinical
Negligence Scheme and Risk Pooling Scheme for Trusts, current legislation and
best practice.
- To ensure the maintenance of records and databases of all material associated
with a claim including expert reports, pleadings, written statements, medical
records, schedule of special damages, counsels opinion etc. and any other
relevant documents.
- To develop and maintain proper systems for obtaining statements to help
thoroughly assess and evaluate claims, being sure to always reflect the Trusts
position in the light of NHS Resolutions proposed stance on liability and potential
claim settlements.
- Appraising clinical & divisional directors, and other operational and quality leads
of all new claims affecting their area of responsibility and of the outcome of such
claims enabling potential remedial action not already undertaken, to be reviewed.
- To ensure all staff are supported, properly briefed, and prepared for attendance
at court.
- Attend conferences with Counsel, solicitors, experts, clinicians and other staff on
behalf of the Trust and take action as appropriate.
- To ensure external specialist legal advice/ representation is appropriately
sourced when required.
- To identify the potential for any adverse publicity and liaise with the Head of
Communications and other senior colleagues, to ensure that media statements
are prepared where necessary.
- To be responsible for an ongoing review of claims files to ensure that the actions
required of the Trust are undertaken in a timely manner.
- To provide regular reports to the executive team and others as required,
highlighting trends and other issues of note which may need wider review and
action in light of risk management implications.
- To represent the Trust at meetings and hearings as appropriate in relation to
claims and inquests.
- To analyse data to identify trends and lessons arising from claims and inquests,
and work with operational managers and clinical leads to ensure effective action
is taken so that claims expenditure is minimized.
- Providing training for clinical and non-clinical staff and disseminating any learning
from claims, inquests and any other relevant cases i.e. child protection.
- Draft and review relevant policies and procedures ensuring they are fully
compliant with NHS Resolution risk management standards, changes in the law,
and other best practice guidance.
- Ensure that learning is derived from claims and shared throughout the Trust.
Person Specification
Qualifications
Essential
- Relevant degree or equivalent experience E
- Evidence of post graduate diploma level or equivalent experience of
- claims management, preferably in the healthcare sector.
Desirable
- ECDL or equivalent experience, excellent knowledge of MS
- Software e.g. Word, Excel, Outlook, PowerPoint
Experience
Essential
- Knowledge & experience of legal processes and claims management.
- Experience of working with complex and sensitive information.
- Demonstrable knowledge of healthcare legislation.
- Excellent interpersonal and communication skills and an ability to
- influence at all levels.
- Strong organisational and leadership skills.
Desirable
- Understanding of clinical quality governance, in particular processes around the Duty of Candour and a holistic approach to risk management.
- Ability to analyse complex and sensitive information and draw out
- conclusions.
- Ability to work autonomously.
- Ability to prioritise work & good time management
Person Specification
Qualifications
Essential
- Relevant degree or equivalent experience E
- Evidence of post graduate diploma level or equivalent experience of
- claims management, preferably in the healthcare sector.
Desirable
- ECDL or equivalent experience, excellent knowledge of MS
- Software e.g. Word, Excel, Outlook, PowerPoint
Experience
Essential
- Knowledge & experience of legal processes and claims management.
- Experience of working with complex and sensitive information.
- Demonstrable knowledge of healthcare legislation.
- Excellent interpersonal and communication skills and an ability to
- influence at all levels.
- Strong organisational and leadership skills.
Desirable
- Understanding of clinical quality governance, in particular processes around the Duty of Candour and a holistic approach to risk management.
- Ability to analyse complex and sensitive information and draw out
- conclusions.
- Ability to work autonomously.
- Ability to prioritise work & good time management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
