Job summary
Ambulance Support Crew (999 Frontline Ambulance
Worker)
Salary
Competitive base salary: £22,8163 - £24,336
per annum.
Unsociable hours enhancements:
All
day on Saturday (12-12): Time plus 35%
Sundays
and public Holidays (Midnight-Midnight): Time plus 69%
Benefits
NHS Pension Scheme.
35 days' annual leave (inclusive of Bank
Holidays, pro-rata).
Access to occupational health and counselling
support services.
Free parking at most Trust sites.
Opportunities to join staff networks (LGBTQ+,
BAME, Disability, and Womens networks).
Blue Light Card discount scheme.
Cycle to work scheme.
Main duties of the job
Responsibilities:
Responding to emergency and urgent care calls,
including life-threatening and emotionally/psychologically challenging
situations.
Providing outstanding patient care aligned with
EMAS values of respect, integrity, contribution, teamwork, and compassion.
Advocating for patients, demonstrating excellent
communication skills, empathy, and effective teamwork.
Promoting equality, diversity, and inclusion in
all aspects of work.
Undertaking First Response Emergency Care
Courses at Levels 3 & 4 and the Level 3 Certificate in Emergency Response
Ambulance Driving (CERAD).
Using technology such as electronic patient
report forms and documenting provided care.
Collaborating with the team, receiving clinical
direction, and following clinical decisions.
Working a variety of shifts, including days,
nights, weekends, and public holidays.
Qualifications and Requirements:
Ideally having NHS and/or patient care
experience within Health and Social Care.
Possessing C1 provisional license at the point
of application, with support to gain full C1 license if required.
Demonstrating good applied numeracy and literacy
skills.
Having a full manual driving license with no
more than 3 points.
Active listening skills and ability to follow
clinical direction.
Previous customer-facing or community response
experience could be beneficial.
About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.
Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want
Job description
Job responsibilities
Main duties of the job
EMAS are committed to providing outstanding patient care. You must be a motivated and committed person to delivering outstanding care. Your personal values should align to the EMAS values of respect, integrity, contribution, teamwork and compassion.
You must be willing to advocate for people and be person-centric in your care, demonstrating excellent communication skills, empathy and effective teamwork. Additionally, you must promote equality, diversity and inclusion in your everyday work.
As ASC, you will attend a wide range of emergency and urgent care calls, with some being life-threatening, serious and/or emotionally/psychologically challenging. EMAS have a wide range of support for staff, and you must embrace such support and be committed towards developing your professional resilience within the role.
Ideally you will have NHS and/or patient care experience within a Health and Social Care role. This may extend to voluntary roles, including community response or voluntary ambulance services. Alternatively, you may have been in a customer-facing role, with experience of dealing with complex or challenging situations and achieving good outcomes with people and colleagues.
Working for our organisation
Education and Development
Upon employment, ASCs will undertake the First Response Emergency Care Courses at Levels 3 & 4 and the Level 3 Certificate in Emergency Response Ambulance Driving (CERAD). These will require attendance at an EMAS Education Centre and contain a range of teaching, learning and formal assessments. ASCs will require a full manual driving licence (with no more than 3 points) and the C1 category on the driving licence.
It is desirable that candidates have C1 on commencement of employment/development, however, candidates will need to have at least C1 provisional at point of application. EMAS will support successful candidates who are offered a position to gain the full C1 license if required.
Functional Skills
The ASC role requires you to have good applied numeracy and literacy. The role will require you to use technology such as electronic patient report forms and to document the care provided. During your education period, you will produce workbooks, undertake written and practical assessments and engage in face-to-face and online learning.
Teamwork is essential in the ASC role, and you must have the knowledge and skills to work with people and contribute collaboratively to care. Part of the role requires receiving clinical direction and decisions and so active listening and an ability to follow clinical direction are important.
Please ensure to read the job description for this vacancy to view and understand the main responsibilities and expectations, as well as the essential criteria requirements for this vacancy.
Please do not apply for this role if you have recently (within the past two weeks) been invited for an interview or if have received email confirmation that you have progressed to interview stage, or if you have been unsuccessful at interview/online assessment for this role in any of our geographical areas within the past 6 months.
Job description
Job responsibilities
Main duties of the job
EMAS are committed to providing outstanding patient care. You must be a motivated and committed person to delivering outstanding care. Your personal values should align to the EMAS values of respect, integrity, contribution, teamwork and compassion.
You must be willing to advocate for people and be person-centric in your care, demonstrating excellent communication skills, empathy and effective teamwork. Additionally, you must promote equality, diversity and inclusion in your everyday work.
As ASC, you will attend a wide range of emergency and urgent care calls, with some being life-threatening, serious and/or emotionally/psychologically challenging. EMAS have a wide range of support for staff, and you must embrace such support and be committed towards developing your professional resilience within the role.
Ideally you will have NHS and/or patient care experience within a Health and Social Care role. This may extend to voluntary roles, including community response or voluntary ambulance services. Alternatively, you may have been in a customer-facing role, with experience of dealing with complex or challenging situations and achieving good outcomes with people and colleagues.
Working for our organisation
Education and Development
Upon employment, ASCs will undertake the First Response Emergency Care Courses at Levels 3 & 4 and the Level 3 Certificate in Emergency Response Ambulance Driving (CERAD). These will require attendance at an EMAS Education Centre and contain a range of teaching, learning and formal assessments. ASCs will require a full manual driving licence (with no more than 3 points) and the C1 category on the driving licence.
It is desirable that candidates have C1 on commencement of employment/development, however, candidates will need to have at least C1 provisional at point of application. EMAS will support successful candidates who are offered a position to gain the full C1 license if required.
Functional Skills
The ASC role requires you to have good applied numeracy and literacy. The role will require you to use technology such as electronic patient report forms and to document the care provided. During your education period, you will produce workbooks, undertake written and practical assessments and engage in face-to-face and online learning.
Teamwork is essential in the ASC role, and you must have the knowledge and skills to work with people and contribute collaboratively to care. Part of the role requires receiving clinical direction and decisions and so active listening and an ability to follow clinical direction are important.
Please ensure to read the job description for this vacancy to view and understand the main responsibilities and expectations, as well as the essential criteria requirements for this vacancy.
Please do not apply for this role if you have recently (within the past two weeks) been invited for an interview or if have received email confirmation that you have progressed to interview stage, or if you have been unsuccessful at interview/online assessment for this role in any of our geographical areas within the past 6 months.
Person Specification
Qualifications
Essential
- Minimum 5 GCSE A to C in English and Maths
Desirable
- Desirable experience in inbound and outbound calls.
Person Specification
Qualifications
Essential
- Minimum 5 GCSE A to C in English and Maths
Desirable
- Desirable experience in inbound and outbound calls.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
