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Suvera

Pharmacy Technician for Primary Care - Remote Working

Information:

This job is now closed

Job summary

We are looking for experienced Pharmacy Technicians (PT) to remotely manage patients with long-term conditions in a GP Practice/Primary Care setting. You will run your own clinic from home and work with other members of our clinical team. You will report to our Clinical Operations Lead with clinical supervision from a Clinical Lead.

Main duties of the job

Clinical Responsibilities:

  • Recording of patients health data on Suvera Dashboard & Practice EHR, including -
  • Blood pressure,Height,Weight,Smoking history,
  • Interpretation, Risk stratification, and Management of this data in line with standard operating procedures
  • Lifestyle Advice, including but not limited to: Smoking cessation advice; Alcohol advice; Dietary advice; Exercise advice
  • Communicating with and assisting other members of the clinical team where appropriate

Governance and Patient Safety

  • Participation in Quality Management Processes including audit
  • Timely referral of complex cases to appropriate clinician

Administrative / Non Clinical Responsibilities

  • Onboarding patients to the Suvera Virtual Clinic
  • Building and maintaining trust with patients
  • Maintaining contemporaneous clinical notes within Suvera's and GP Partners systems.
  • Being proactively involved in Quality Outcomes Framework (QOF) call and recall
  • Liaising with and assisting members of the operations/administrative team
  • Assist in producing audits and statistics relating to patient activity as required
  • Undertakes other administrative duties where required
  • Keep up to date with all relevant organisational and role specific training as required (this includes mandatory and other training)
  • Attend regular multi-disciplinary meetings organised by the Care Team in order to discuss and learn from recent significant events relating to clinical practice occurring within Suvera

About us

Suverais a digital health start-up on a mission to keep people in good health wherever they are in the world. We partner with general practices in the UK to deliver a virtual clinic that proactively supports the management of patients with long-term conditions. Today, we manage over 40,000 patients and have a robust pipeline to more than 10x that by the end of 2023. We have merely scratched the surface for what we can do for both clinical operations and chronic care pathways.We have a team of phenomenal advisors, includingProfessor Bryan Williamswho is the chair of Medicine at UCL and the man behind high blood pressure guidelines for the UK. We are a small (c. 50 people) cross-functional team from all backgrounds, and have our our own internal Care Team which employs both clinicians and care advisors.We are backed byGoogle for Startupsand the preeminent, global healthcare and technology venture capital firmMorningside Ventures, led byDr. Gerald Chan.We have ambitions to become the largest healthcare provider in the world.

Details

Date posted

02 October 2023

Pay scheme

Other

Salary

£27,000 to £30,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

M0039-23-0001

Job locations

Suvera

69 Old Broad Street

London

EC2M 1QS


Job description

Job responsibilities

This role is for an experienced Pharmacy Technician to remotely manage patients with long-term conditions in a Primary Care setting. You will run your own clinic from home and work with other members of our clinical team. You will report to our Clinical Lead.

This job description is intended as a guide to the main elements of the role and should not be considered as a complete listing of all duties and tasks that may be undertaken. Suvera is constantly evolving and subject to change, therefore this job description is subject to review dependent on the needs of the service and the company. Any amendments will be discussed with the post-holder. The post holder will be expected to undertake any other duties that may be requested by the line manager in order to facilitate the smooth running of the service.

Principle Duties and Responsibilities:

Clinical Responsibilities

  • Recording of patients health data on Suvera Dashboard & Practice EHR, including -

    • Blood pressure

    • Height

    • Weight

    • Smoking history

  • Interpretation, Risk stratification, and Management of this data in line with standard operating procedures

  • Lifestyle Advice, including but not limited to

    • Smoking cessation advice

    • Alcohol advice

    • Dietary advice

    • Exercise advice

  • Communicating with and assisting other members of the clinical team where appropriate

Administrative / Non Clinical Responsibilities

  • Maintaining at all times a regard for patient privacy, safety and dignity

  • Onboarding patients to the Suvera Virtual Clinic

  • Building and maintaining trust with patients

  • Maintaining contemporaneous clinical notes within Suveras and GP Partners systems.

  • Being proactively involved in Quality Outcomes Framework (QOF) call and recall

  • Liaising with and assisting members of the operations/administrative team

  • Supporting and participating in shared learning within Suvera and our GP Partners

  • Assist in producing audits and statistics relating to patient activity as required

  • Assist in the development and improvement of the Suveras systems

  • Undertakes other administrative duties where required

  • Keep up to date with all relevant organisational and role specific training as required (this includes mandatory and other training)

  • Attend all meetings within the organisation and external as agreed with your line manager

  • Attend regular multi-disciplinary meetings organised by the Care Team in order to discuss and learn from recent significant events relating to clinical practice occurring within Suvera .

Training/Self-Development

The Pharmacy Tech will participate in any training programme implemented by Suvera as part of this employment, such training to include:

  • Participation in an annual Suvera appraisal , including taking responsibility for maintaining a record of own personal and/or professional development

  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

General

  • This job description is intended as a guide to the main elements of the role and should not be considered as a complete listing of all duties and tasks that may be undertaken. The post holder will be expected to undertake any other duties that may be requested by the line manager in order to facilitate the smooth running of the service.

  • Suvera is constantly evolving and subject to change, therefore this job description is subject to review dependent on the needs of the service and the company. Any amendments will be discussed with the post-holder.

  • The post is subject to the Terms and Conditions of Employment of Suvera.

SUPPLEMENTARY INFORMATION

Health Clearance

Health clearance is required for this appointment.

Disclosure and Barring Service (DBS) Check

A DBS check (previously Criminal Records Bureau check) will be required for all posts.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the company as a business organisation.All such information from any source is to be regarded as strictly confidential.

Information relating to patients, colleagues, other healthcare workers or the business of the service may only be divulged to authorised persons in accordance with Suveras policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post holder must always keep all patient-related information confidential; this includes if the patient is deceased and if the post-holder is no longer employed by Suvera.

Data Quality/Security

The post holder is responsible for ensuring the integrity and quality of both computerised and manual data.

Safeguarding

Suvera is committed to safeguarding and promoting the welfare of all patients under its care, and expects all staff to undertake this commitment.

Clinical Governance / Raising Concerns

Suvera aims to provide the highest standards of care. To further this aim the post holder is expected to adhere to acceptable working practices as defined in policies and guidelines. The post holder has a personal responsibility to keep up to date and, if encounters unacceptable practice, to raise this in a responsible and appropriate manner in line with Suveras incident policy, and if necessary through the whistleblowing procedure.

Codes of conduct and professional standards

All staff should adhere to any codes of conduct or professional standards set by the regulatory bodies with whom they are registered or by professional bodies of which they are a member.

Policies & Procedures

The post holder is expected to comply with Suvera s policies and procedures.

Discuss with other members of the team how the policies, standards and guidelines will affect own work and participate in audits where appropriate.

Job description

Job responsibilities

This role is for an experienced Pharmacy Technician to remotely manage patients with long-term conditions in a Primary Care setting. You will run your own clinic from home and work with other members of our clinical team. You will report to our Clinical Lead.

This job description is intended as a guide to the main elements of the role and should not be considered as a complete listing of all duties and tasks that may be undertaken. Suvera is constantly evolving and subject to change, therefore this job description is subject to review dependent on the needs of the service and the company. Any amendments will be discussed with the post-holder. The post holder will be expected to undertake any other duties that may be requested by the line manager in order to facilitate the smooth running of the service.

Principle Duties and Responsibilities:

Clinical Responsibilities

  • Recording of patients health data on Suvera Dashboard & Practice EHR, including -

    • Blood pressure

    • Height

    • Weight

    • Smoking history

  • Interpretation, Risk stratification, and Management of this data in line with standard operating procedures

  • Lifestyle Advice, including but not limited to

    • Smoking cessation advice

    • Alcohol advice

    • Dietary advice

    • Exercise advice

  • Communicating with and assisting other members of the clinical team where appropriate

Administrative / Non Clinical Responsibilities

  • Maintaining at all times a regard for patient privacy, safety and dignity

  • Onboarding patients to the Suvera Virtual Clinic

  • Building and maintaining trust with patients

  • Maintaining contemporaneous clinical notes within Suveras and GP Partners systems.

  • Being proactively involved in Quality Outcomes Framework (QOF) call and recall

  • Liaising with and assisting members of the operations/administrative team

  • Supporting and participating in shared learning within Suvera and our GP Partners

  • Assist in producing audits and statistics relating to patient activity as required

  • Assist in the development and improvement of the Suveras systems

  • Undertakes other administrative duties where required

  • Keep up to date with all relevant organisational and role specific training as required (this includes mandatory and other training)

  • Attend all meetings within the organisation and external as agreed with your line manager

  • Attend regular multi-disciplinary meetings organised by the Care Team in order to discuss and learn from recent significant events relating to clinical practice occurring within Suvera .

Training/Self-Development

The Pharmacy Tech will participate in any training programme implemented by Suvera as part of this employment, such training to include:

  • Participation in an annual Suvera appraisal , including taking responsibility for maintaining a record of own personal and/or professional development

  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

General

  • This job description is intended as a guide to the main elements of the role and should not be considered as a complete listing of all duties and tasks that may be undertaken. The post holder will be expected to undertake any other duties that may be requested by the line manager in order to facilitate the smooth running of the service.

  • Suvera is constantly evolving and subject to change, therefore this job description is subject to review dependent on the needs of the service and the company. Any amendments will be discussed with the post-holder.

  • The post is subject to the Terms and Conditions of Employment of Suvera.

SUPPLEMENTARY INFORMATION

Health Clearance

Health clearance is required for this appointment.

Disclosure and Barring Service (DBS) Check

A DBS check (previously Criminal Records Bureau check) will be required for all posts.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the company as a business organisation.All such information from any source is to be regarded as strictly confidential.

Information relating to patients, colleagues, other healthcare workers or the business of the service may only be divulged to authorised persons in accordance with Suveras policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post holder must always keep all patient-related information confidential; this includes if the patient is deceased and if the post-holder is no longer employed by Suvera.

Data Quality/Security

The post holder is responsible for ensuring the integrity and quality of both computerised and manual data.

Safeguarding

Suvera is committed to safeguarding and promoting the welfare of all patients under its care, and expects all staff to undertake this commitment.

Clinical Governance / Raising Concerns

Suvera aims to provide the highest standards of care. To further this aim the post holder is expected to adhere to acceptable working practices as defined in policies and guidelines. The post holder has a personal responsibility to keep up to date and, if encounters unacceptable practice, to raise this in a responsible and appropriate manner in line with Suveras incident policy, and if necessary through the whistleblowing procedure.

Codes of conduct and professional standards

All staff should adhere to any codes of conduct or professional standards set by the regulatory bodies with whom they are registered or by professional bodies of which they are a member.

Policies & Procedures

The post holder is expected to comply with Suvera s policies and procedures.

Discuss with other members of the team how the policies, standards and guidelines will affect own work and participate in audits where appropriate.

Person Specification

Experience

Essential

  • Currently working as a Pharmacy Technician within NHS Primary Care and have more than 12 months experience in this role
  • Completed a two-year accredited pharmacy technician course involving a mix of practical work experience and study via GPhC-accredited courses, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways
  • Act at all times within the boundaries of the Professional Code of Ethics and Conduct
  • Have excellent communication skills, both written and spoken
  • Feel confident communicating with patients via their preferred communication channel which could include email, messaging, telephone, or video calls
  • IT literate, and able to work with a variety of software systems, including but not limited to Emis Web, SystmOne, Microsoft Office
  • Personable, polite and approachable
  • Flexible, proactive and willing to learn
  • Team player
  • Aware and can acknowledge your own limitations when delivering care
  • Comfortable seeking advice and support from the wider clinical team when necessary

Desirable

  • Have previous experience working for a digital healthcare provider
  • Enthusiastic about improving the health and wellbeing of patients
  • Excited about being involved with transforming the future of healthcare delivery for patients with long-term conditions

Qualifications

Essential

  • Completed a two-year accredited pharmacy technician course involving a mix of practical work experience and study via GPhC-accredited courses, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways
Person Specification

Experience

Essential

  • Currently working as a Pharmacy Technician within NHS Primary Care and have more than 12 months experience in this role
  • Completed a two-year accredited pharmacy technician course involving a mix of practical work experience and study via GPhC-accredited courses, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways
  • Act at all times within the boundaries of the Professional Code of Ethics and Conduct
  • Have excellent communication skills, both written and spoken
  • Feel confident communicating with patients via their preferred communication channel which could include email, messaging, telephone, or video calls
  • IT literate, and able to work with a variety of software systems, including but not limited to Emis Web, SystmOne, Microsoft Office
  • Personable, polite and approachable
  • Flexible, proactive and willing to learn
  • Team player
  • Aware and can acknowledge your own limitations when delivering care
  • Comfortable seeking advice and support from the wider clinical team when necessary

Desirable

  • Have previous experience working for a digital healthcare provider
  • Enthusiastic about improving the health and wellbeing of patients
  • Excited about being involved with transforming the future of healthcare delivery for patients with long-term conditions

Qualifications

Essential

  • Completed a two-year accredited pharmacy technician course involving a mix of practical work experience and study via GPhC-accredited courses, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Suvera

Address

Suvera

69 Old Broad Street

London

EC2M 1QS


Employer's website

https://www.suvera.co.uk/ (Opens in a new tab)

Employer details

Employer name

Suvera

Address

Suvera

69 Old Broad Street

London

EC2M 1QS


Employer's website

https://www.suvera.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People & Talent Partner

Tracy Cheung

peopleteam@suvera.co.uk

Details

Date posted

02 October 2023

Pay scheme

Other

Salary

£27,000 to £30,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

M0039-23-0001

Job locations

Suvera

69 Old Broad Street

London

EC2M 1QS


Privacy notice

Suvera's privacy notice (opens in a new tab)