Go back
Primary Care Careers

Assistant Practice Manager

The closing date is 24 April 2026

Apply for this job

Job summary

Grove Surgery is looking to appoint an assistant practice manager to lead our organisation on a full time basis, 37.5 hours per week over 5 days.

Main duties of the job

  • Supporting the practice manager with the day-to-day running of the surgery including staff management
  • Providing leadership and guidance to staff ensuring that they adhere to policy and procedure at all times
  • Reviewing and regularly updating job descriptions and person specifications, ensuring all staff are legally and gainfully employed
  • Updating and acting as the focal point for the practice website and social media sites
  • Guiding the team to reach QOF targets
  • Manage the significant event database, providing advice to staff and briefing the team at meetings as required. Identify trends and devise solutions to reduce risk and repeated occurrences of significant events
  • Supporting the practice manager with ensuring all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required
  • Support the overall practice clinical governance framework
  • Support the Practice Manager in reviewing and updating of policies and procedures
  • Lead in the management of the Patient Participation Group
  • Be an integral part of the general practice team
  • Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and children
  • Deputise for the practice manager

About us

Join us in Thetford, a uniquely historic and beautiful market town nestled in forest and countryside. Once the 6th largest settlement in England (Domesday Book), Thetford is the birthplace of Thomas Paine, a key figure in the American Revolution and modern human rights. We're also home to Britain's first black mayor, a Bahamian GP, and legend has it Queen Boudicca held court on the very site of our current surgery. Some say this is where modern civilisation began and we wont argue.

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£35,000 to £40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

29510

Job locations

Grove Lane

Thetford

Norfolk

IP24 2HY


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

  • A relevant qualification in business management, or equivalent qualification or experience. Educated to A level standard or equivalent

Experience

Essential

  • Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
  • Strong skills and experience in HR, premises management, IT and complaint handling;
  • Prior experience of leadership and personnel management, ideally within a healthcare setting;
  • Self-motivated, with a forward-thinking, solution-focused approach;
  • The ability to develop, implement and embed policies, procedures and guidelines;
  • Experience of working in an ever-evolving environment, with an ability to cope with regular change;
  • Excellent organisational, management and planning skills, IT skills and communication skills;
  • Ability to implement and manage change effectively;
  • Ability to identify training and development needs in self and other as well as experience of appraising staff.
Person Specification

Qualifications

Essential

  • A relevant qualification in business management, or equivalent qualification or experience. Educated to A level standard or equivalent

Experience

Essential

  • Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
  • Strong skills and experience in HR, premises management, IT and complaint handling;
  • Prior experience of leadership and personnel management, ideally within a healthcare setting;
  • Self-motivated, with a forward-thinking, solution-focused approach;
  • The ability to develop, implement and embed policies, procedures and guidelines;
  • Experience of working in an ever-evolving environment, with an ability to cope with regular change;
  • Excellent organisational, management and planning skills, IT skills and communication skills;
  • Ability to implement and manage change effectively;
  • Ability to identify training and development needs in self and other as well as experience of appraising staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Grove Lane

Thetford

Norfolk

IP24 2HY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Grove Lane

Thetford

Norfolk

IP24 2HY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Grove Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£35,000 to £40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

29510

Job locations

Grove Lane

Thetford

Norfolk

IP24 2HY


Supporting documents

Privacy notice

Primary Care Careers's privacy notice (opens in a new tab)