Medical Secretary Team Leader (18 mth maternity contract)

Job summary

The De Parys Group is a large, ambitious and forward-thinking primary care organisation, delivering services across multiple clinical sites. We are committed to providing high-quality, patient-centred care while continually improving how we work.

Our teams are collaborative, supportive and focused on development. We actively invest in our people, creating opportunities to grow skills, take on new challenges and progress into leadership roles. This is an environment where your ideas are welcomed and where you can make a real difference to how services are delivered.

We are looking for an experienced and motivated medical secretary team leader to join our busy and supportive team on a 18 month fixed term contract. This is an exciting opportunity for a highly skilled medical secretary who is ready to take the next step into a leadership role, or for an existing team leader looking to further develop their skills within a large and evolving organisation.

Our medical secretaries play a vital role in supporting clinicians and ensuring patients receive timely, safe and high-quality care. As team leader, you will combine hands-on operational work with day-to-day leadership of the team. You will support the smooth running of referral management, private work and advice and guidance processes, while also developing and supporting colleagues to deliver a consistently high standard of service.

Main duties of the job

• Leading and supporting a team of medical secretaries supported by the medical secretary manager
• Overseeing referral workflows, including routine, urgent and 2WW referrals
• Managing private work processes, ensuring accuracy, timeliness and appropriate charging
• Supporting the handling of advice and guidance requests and ensuring appropriate follow-up
• Providing training, coaching and day-to-day support to team members
• Working closely with clinicians and operational managers to continuously improve processes

About us

The De Parys Groups priority is to provide the highest standard of clinical care to the 38,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics.

We have high QOF achievement and excellent KPIs within the group.

Benefits include:

• NHS pension scheme
• Proper pay and Living Wage Foundation accredited
• Eye-care vouchers
• Annual leave: minimum 28 days FTE, with enhancements for long service
• Paid breaks