Lead Dispenser

Job summary

An exciting opportunity has arisen for an experienced and motivated lead dispenser to join Long Stratton Medical Partnership on a full-time, permanent basis. This role offers the chance to work within a well-established dispensing practice, supporting safe, effective medicines supply and contributing to high-quality patient care.

If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.

Main duties of the job

• Lead and supervise the dispensing process to ensure prescriptions are dispensed accurately, safely, and in line with current SOPs and professional guidance.
• Provide visible leadership within the dispensary; lead by example, promote the Practice vision and values and encourage cross-departmental teamwork.
• Manage and coordinate dispensary rotas to ensure safe staffing and efficient service delivery.
• Support recruitment, induction and ongoing performance management for dispensary staff in line with practice HR policies, including participation in appraisals and the use of records of conversation where needed.
• Undertake or organise checking of colleagues dispensing as required and escalate any concerns to the authorising clinician or dispensing/prescribing lead GP.
• Ensure that all dispensed medicines/appliances are checked against the prescription, including dose, quantity, directions, contraindications, and labelling; where there is doubt, liaise with the duty/authorising prescriber before supply.
• Support and coordinate dispensary participation in quality schemes and audits and maintain evidence as required.
• Ensure the secure receipt, storage, handling and issuing of controlled drugs (where applicable) in line with SOPs; maintain registers and undertake periodic stock checks/audits.
• Ensure medicines are stored securely and appropriately, including segregation, expiry date control, and adherence to manufacturers storage requirements.
• Stock control management.

About us

Long Stratton Medical Partnership is a busy, forward-looking GP practice based in Long Stratton, South Norfolk, approximately 10 miles from Norwich. We provide services to around 11,500 patients and are rated Good by the CQC. The Partnership operates from our main site and a branch surgery in Newton Flotman. We are also a dispensing practice, with a dispensing list of approximately 5,500 patients.

We use SystmOne and a cloud-based telephony system integrated with our clinical system to support efficient workflows and a responsive patient service.

Service development

The Practice has recently completed a significant site expansion, including a new wing with seven additional clinical rooms. In addition, planned local housing growth is expected to increase our patient population by a further 5,000-6,000 patients over time. This is an excellent time to join the Partnership as we continue to strengthen services, capacity and our workforce.

Why join us?

By joining Long Stratton Medical Partnership, you will become part of a Practice that values professionalism, clear standards and collaborative working. We are committed to providing a supportive environment, with access to supervision, training and development, and we encourage constructive feedback to improve the service we provide. You will be joining at a time of growth and service development, with opportunities to contribute to improving processes and patient experience.