Practice Operations Manager

Job summary

We are seeking a capable and organised Practice Operations Manager to support the day-to-day running of our rural practice based in Debenham, with branch sites at Otley and Grundisburgh. Debenham Practice is part of Suffolk Primary Care, a group of GP practices working together to provide high-quality accessible local services.

We aim to provide a well-run and supportive working environment where staff feel valued and clinicians can focus on delivering excellent patient care. You will be part of Suffolk Primary Care, a group of practices working together. While your main focus will be the Debenham practice and branch sites, you will work closely with SPC shared teams including HR, Finance and Estates, as well as other managers across the organisation.

This is a practical operational leadership role focused on ensuring the practice runs effectively and reliably day to day. You will work closely with GP Partners, the Locality Manager and team leads to ensure systems are organised, staff are supported and services operate safely and smoothly. Your work will help ensure clinicians can focus on patient care while staff feel supported, informed and able to work effectively.

This role carries real responsibility and will suit someone who takes satisfaction in ensuring systems run reliably and services are well organised.

Main duties of the job

Coordinating the operational aspects of the practice

Maintaining oversight of day-to-day activity

Ensuring issues are identified early and addressed in a timely and pragmatic way.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.