Receptionist

Job summary

Lister House Surgery located in Hatfield, are seeking receptionists/administrators to join their friendly practice team. These positions can be offered on a full or part-time basis working various shift patterns. Morning shifts would start at 8am and afternoon shifts would be 12pm - 6.30pm. Full days would be 8am - 6.30pm. Hours and days can be discussed at interview but we are flexible so please do apply.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.

Main duties of the job

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Process appointments, visits and telephone consultations as required
• Register new patients
• Process repeat prescriptions
• Undertake a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
• Update internal systems

About us

Lister House Surgery has strong clinical and administration support and excellent working relationship with our primary care network.

• List Size 14,000 patients.
• SystmOne practice, users of Ardens and AccuRx.
• Excellent, modern purpose-built premises on single site.
• Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation.
• Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars.
• Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse led minor illness and chronic disease clinics.
• Training practice.
• Excellent transport links to London.

Further information about the surgery can be found at www.listerhouse.nhs.uk.