Lead Dispenser

Job summary

An exciting opportunity has arisen for an experienced and motivated lead dispenser to join Long Stratton Medical Partnership on a full-time, permanent basis. This role offers the chance to work within a well-established dispensing practice, supporting safe, effective medicines supply and contributing to high-quality patient care.

If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.

Main duties of the job

• Lead and supervise the dispensing process to ensure prescriptions are dispensed accurately, safely, and in line with current SOPs and professional guidance.
• Provide visible leadership within the dispensary; lead by example, promote the Practice vision and values and encourage cross-departmental teamwork.
• Manage and coordinate dispensary rotas to ensure safe staffing and efficient service delivery, including arranging cover for annual leave/sickness and managing workload peaks.
• Support recruitment, induction and ongoing performance management for dispensary staff in line with practice HR policies, including participation in appraisals and the use of records of conversation where needed.
• Ensure that all dispensed medicines/appliances are checked against the prescription, including dose, quantity, directions, contraindications, and labelling; where there is doubt, liaise with the duty/authorising prescriber before supply.
• Support and coordinate dispensary participation in quality schemes and audits (e.g., DSQS and prescribing/dispensing quality improvement activity) and maintain evidence as required.
• Ensure the secure receipt, storage, handling and issuing of controlled drugs (where applicable) in line with SOPs; maintain registers and undertake periodic stock checks/audits.
• Ensure medicines are stored securely and appropriately, including segregation, expiry date control, and adherence to manufacturers storage requirements.
• Stock control management.

About us

Long Stratton is a small town in South Norfolk, 10 miles from the historic city of Norwich. We have 11,500 patients on our list, a CQC rating of Good and operate from both our main site and a branch site in Newton Flotman. We are also a dispensing Practice with a dispensing list of around 5,500 patients. We use SystmOne and run cloud-based telephony which links seamlessly with the clinical system and provides excellent functionality.

We have completed our surgery expansion work with a new wing being added to include 7 clinical rooms. The reason for the expansion is that Long Stratton is being bypassed, 2,000 new homes are planned and therefore potentially 5,000-6,000 new patients will be joining us.