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Primary Care Careers

Receptionist

The closing date is 06 March 2026

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Job summary

Ivry Street Medical Practice in Ipswichhas a fantastic opportunity for a receptionist to join ourwell established team on a full-time basis, Monday to Friday, 10am to 6pm.

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

We are a four partner practice with over 13,500 patients. Alongside our partners we also have a further 4 salaried GPs, advanced nurse practitioner, paramedic, 6 practice nurses and 3 HCAs. We also have regular mental health team support, with a presence on site almost daily and medicine management team. Patient-centred care is at the heart of our organisation, with one of our key objectives being to provide a high-quality service to our patients. We have a high QOF achievement. Currently rated 'Good' by the CQC. We use SystmOne for our clinical system, and also utilise various digital platforms such as Accurx to support our processes. We are a popular and friendly practice with a supportive environment.

As an employee, you will receive the following;
  • Genuine responsibility from day one
  • Work with a strong social purpose
  • A permanent employment contract
  • A competitive salary
  • Membership of the NHS pension
  • Support to guide your personal and professional development
  • Employee Assistance Programme (EAP)

Details

Date posted

18 February 2026

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

29399

Job locations

5 Ivry St

Ipswich

Suffolk

IP1 3QW


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.
Person Specification

Experience

Essential

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

5 Ivry St

Ipswich

Suffolk

IP1 3QW


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

5 Ivry St

Ipswich

Suffolk

IP1 3QW


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Ivry Street Medical Practice

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

18 February 2026

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

29399

Job locations

5 Ivry St

Ipswich

Suffolk

IP1 3QW


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