Medical Secretary

Job summary

Kennedy Road Medical Centre are looking to welcome a medical secretary into the team on a part-time basis for 24 hours per week.

Main duties of the job

• Provide an efficient audio and copy typing service for GPs and other practice staff.
• Typing of letters, reports, patient referrals, minutes etc in an accurate and quality manner.
• Process secondary care referrals liaising with patients and care providers as required.
• Maintain up to date knowledge of correct alternative pathways for referral and advise GPs accordingly.
• Support patients in the referral process when necessary.
• Forward referrals electronically within required time limits.
• Escalate lack of eReferral appointments to appropriate manager.
• Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure , maintaining up to date knowledge of all referral systems and of the practice clinical computer system.
• Use, manage and maintain the dictation system used within the practice and report any faults or other issues that may affect service delivery.
• Process outgoing mail, take messages and deal with queries.

About us

We are part of Ranworth Primary Care Network, which is comprised of Caradoc Surgery, Ranworth Surgery in Clacton-on-Sea, Green Elms Health Centre in Jaywick and Kennedy Way Medical Centre in Holland on Sea. We have a diverse patient population, of around 32,000 and all practices work on SystmOne.