Primary Care Careers

Medical Receptionist

The closing date is 03 March 2026

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Job summary

Orchard House Surgery based in Newmarket,has an opportunity for an enthusiastic and proactive receptionist to join our team, on apart-time basis for 25 hours per week to be worked as follows:

Wednesday 8am 6.30pm, Thursday 8am 2pm and Friday 8am 6.30pm

The receptionist plays a pivotal role in the experience of patients at our practice,helping them to access the right services and dealing with their queries face-to-face, online or by telephone.

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients or outside agencies, signposting to the appropriate staff member.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining medical records, photocopying, filing and scanning.

About us

We are a 6-partner PMS practice in Newmarketwith approx. 11,400 patients and employ 3 further salaried doctors. The practice is one of three based that provides a high level of care to our patients in Newmarket and surrounding villages.

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£23,700 to £24,511 a year - DOE

Contract

Permanent

Working pattern

Part-time

Reference number

29226-1

Job locations

Fred Archer Way

Newmarket

Suffolk

CB8 8NU


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.
Person Specification

Experience

Essential

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Fred Archer Way

Newmarket

Suffolk

CB8 8NU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Fred Archer Way

Newmarket

Suffolk

CB8 8NU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Orchard House Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£23,700 to £24,511 a year - DOE

Contract

Permanent

Working pattern

Part-time

Reference number

29226-1

Job locations

Fred Archer Way

Newmarket

Suffolk

CB8 8NU


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