Medical Secretary

Job summary

We are seeking an experienced secretary to join our friendly medical secretary team, at Lister House Surgery in Hatfield. This role is offered on a part-time basis, for 28-30 hours per week, and is an opportunity to work in a dynamic environment where organisational skills and a friendly demeanour are highly valued.

The position is suitable for individuals with prior secretarial or medical secretary experience looking to contribute to a well-established organisation. Although NHS experience is not required, all applicants must have secretarial or administration experience.

This job is a fast paced role and requires an individual who can work quickly and efficiently across a variety of systems so a fast typing speed is essential.

Main duties of the job

• Process referrals, utilising local referral pathways i.e. electronic referral system (NHS e-referrals), as appropriate.
• Audio-typing referrals and reports using digital dictation system software.
• Provide an efficient word processing service for the GPs and wider practice team. This includes typing of letters, reports, patients referral, minutes in an accurate manner.
• Deal with queries from the practice team, patients, hospital providers and outside agencies.
• Utilise the medical record system (SystmOne) to process patient data.
• Deal with tasks allocated to the secretarial team.
• Monitor the generic email and deal with relevant queries, efficiently.
• Process and distribute incoming patient information as appropriate.
• Work to practice protocols/workflows.
• Cover members of the secretarial team during periods of sickness and annual leave.
• Assist the practice manager with clerical administrative duties as required.
• Maintain filing and administrative systems.

About us

Lister House Surgery has strong clinical and administration support and excellent working relationship with our primary care network.

• List Size 14,000 patients.
• SystmOne practice, users of Ardens and AccuRx.
• Excellent, modern purpose-built premises on single site.
• Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation.
• Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars.
• Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse led minor illness and chronic disease clinics.
• Training practice.
• Excellent transport links to London.