Primary Care Careers

Dispenser

The closing date is 02 February 2026

Job summary

Victoria Surgery is looking to welcome a qualified dispenser into our busy practice, on a full time basis for 22.5 hours per week, on a 6 week rota, who will play a full and active role as part of the practice multi-disciplinary team.

Main duties of the job

  • Dispensing medicines and collecting prescription charges.
  • Maintaining stock levels within the dispensary, liaising with the dispensing manager to facilitate reordering.
  • Receiving and storing supplies, ensuring the cold chain is maintained where applicable.
  • Ensuring controlled drugs are dispensed in accordance with practice policy.
  • Safely disposing of returned and/or out of date medicines.
  • Ensuring all repeat prescriptions are processed within a 72-hour timeframe.
  • Providing patients with advice regarding all prescription matters.
  • Processing prescription requests via email, phone, face-to-face and online.
  • Processing dossette boxes.
  • Always maintaining a clean and safe working environment.

About us

Victoria Surgery is a well-established and friendly practice in the centre of Bury St Edmunds, caring for a patient population of approximately 11,000.

Our practice team consists of 9 list holding GPs and a dedicated clinical, management, administration and dispensary team, who recognisethe importance of a good work-life balance.

We are part of the Bury St Edmunds Primary Care Network and the successful candidate will work alongside a teamincluding paramedics, social prescriber, health and wellbeing coach, care coordinators and a pharmacy technician.

We place great value on our staff and offer:

  • A comprehensive induction and training period of 6 months.
  • Membership of the NHS pension scheme with 20% employer contribution.
  • Minimum of 33 days annual leave with enhancements for long service after 5 years.
  • Blue Light Card for NHS discounts at various outlets.
  • Staff room with tea/coffee and snacks provided.

Details

Date posted

19 January 2026

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29307

Job locations

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

  • You will have at least a Diploma Level 2 Dispensary or equivalent pharmacy services qualification.

Experience

Essential

  • Previous dispensary and pharmacy experience, ideally in primary care.
  • Excellent clinical and medication knowledge.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
  • The ability to be adaptable and flexible in your approach.
  • Excellent patient facing inter-personal communication skills.
  • Sensitive and empathetic.
  • Ability to work under pressure.
Person Specification

Qualifications

Essential

  • You will have at least a Diploma Level 2 Dispensary or equivalent pharmacy services qualification.

Experience

Essential

  • Previous dispensary and pharmacy experience, ideally in primary care.
  • Excellent clinical and medication knowledge.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
  • The ability to be adaptable and flexible in your approach.
  • Excellent patient facing inter-personal communication skills.
  • Sensitive and empathetic.
  • Ability to work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Victoria Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

19 January 2026

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29307

Job locations

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Supporting documents

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