Dispenser

Job summary

Oakfield Surgery in Newmarket are looking for a friendly, detail-focused dispenser to join our supportive dispensary team. The role plays a vital part in ensuring patients receive their medicines safely, accurately and efficiently, while always maintaining the highest standards of confidentiality and care.

Working closely with the dispensary manager/practice operations manager, you will help ensure the smooth day-to-day running of the dispensary, supporting strong legal compliance and sound financial control. This is a rewarding opportunity for someone who takes pride in teamwork, patient care and delivering an excellent service to the community.

Main duties of the job

• Actively contribute to the dispensary team by supporting the safe, accurate and efficient dispensing of medications in line with Suffolk Primary Care policies and SOPs.
• Issue prescriptions and stock items, processing repeat prescriptions, dosset boxes, private and exempt charges, and responding to patient.
• Manage GP and staff queries, including Ask My GP tasks. Maintain accurate records on clinical systems, including controlled drug registers, audits, DSQS reviews and prescription endorsement for monthly submission and reimbursement.
• Ensure effective stock control by ordering, checking deliveries, managing invoices, rotating stock, date checking, removing expired or uncollected items, and minimising waste. Safely receive, store and monitor medicines, including refrigerated items, and act on MHRA recalls. Handle controlled drugs and pharmaceutical waste in compliance with legislation and safety requirements.
• Maintain cleanliness and functionality of the dispensary environment and equipment.
• Support audits, stock checks, team cover, meetings and ongoing professional development.
• Liaise with GPs regarding medication concerns, act on notifications and procedural updates, and work collaboratively with the dispensary manager and team to ensure compliance with legislative and operational changes.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC:

• NHS Pension Scheme
• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents and children's pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres and breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

• GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.