Receptionist/Care Navigator

Job summary

The Grove Surgery in Felixstowe are looking for a receptionist on a part-time basis to join our busy team. Our surgery is an extremely busy practice and is expanding all the time. The staff and management are passionate about providing the best care for their patients.

The GP receptionist is the first point of contact for patients, providing friendly, efficient front-desk and telephone support.

You will be required to cover extra shifts to support your team so you will need to be flexible.

Main duties of the job

• Making and answering calls
• Administrative duties
• Liaising with clinicians both in the surgery and elsewhere
• Organising appointments and telephone calls etc.
• Maintaining accurate records

About us

The team at the Grove Surgery are extremely supportive and committed to fostering growth and development. As a teaching practice, we are passionate about upskilling our current staff and creating a positive learning environment where everyone can thrive. We have a collaborative culture, emphasis on staff development, and commitment to delivering high-quality patient care.

The surgery itself is a large, modern, purpose-built facility equipped with the latest technology and resources to support high-quality patient care. Our commitment to innovation and continuous improvement ensures that both staff and patients benefit from a welcoming, efficient, and forward-thinking healthcare setting.