Administrator

Job summary

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible administrator, with excellent interpersonal skills, to join our fantastic team at Howard House Surgery in Felixstowe. The vacancy is for between 34-37.5 hours a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

We plan to hold interviews week commencing 8th December 2025.

Main duties of the job

Accountable to the Operations Supervisor and Practice Operations Manager, the main responsibilities of the post include;

• Ensuring the timely, accurate and consistent recording of the clinical information onto the surgery computer system.
• Scanning, forwarding and coding clinical correspondence.
• Providing information to 3rd parties.
• Responding to AMGP requests.
• Running searches to support clinical work.
• Take responsibility for various administrative aspects of the practice.

About us

Benefits of working with SPC:

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Additional benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.