Primary Care Careers

Qualified Dispenser

The closing date is 30 November 2025

Job summary

Wickhambrook Surgery is looking to welcome into our busy practice, a qualified dispenser, who will play a full and active role as part of the practice multi-disciplinary team. This role is offered on a part-time basis - hours can be flexible for the right applicant but this can be discussed further at interview.

Main duties of the job

  • Process all relevant prescriptions and repeat prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the good practice principles of the Dispensing Services Quality Scheme.
  • Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor.
  • Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
  • Process hospital letters.
  • Process dossette boxes.
  • Manage ordering stock and stock control.
  • Answer and deal withdispensary phone enquiries.
  • Monitor patients exemption status.
  • Sort and dispose of unwanted/returned medication.
  • Any other duties to assist in the smooth day to day running of the dispensary and surgery as directed by the either the dispensary manager or practice manager.

About us

Our practice is located within the beautiful Suffolk village of Wickhambrook between Bury St Edmunds, Newmarket and Haverhill.Located in Wickhambrook Suffolk, CB8 8XU. The practice runs from a purpose-built building. We serve a patient population of approximately 5,200 patients, dispensing nearly 100% of the practice population. Our traditional approach and family friendly ethos is very much appreciated by our patients. Teamwork is key to a well run dispensary. Our friendly dispensary team are committed to providing excellent patient service under the leadership of a dedicated Dispensary Manager. Working in general practice is busy, but it is also very rewarding. Knowing that we are helping our patient in what can sometimes be difficult periods in their lives is very satisfying.

  • There is free car parking on site and nearby.
  • All members of the team benefit from inclusion in the NHS Pension and receive a uniform.

Details

Date posted

17 November 2025

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29165

Job locations

Boyden Close

Newmarket

Suffolk

CB8 8XU


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

  • At least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience

Essential

  • At least 2 years dispensary and pharmacy experience.
  • Excellent clinical and medication knowledge.
  • Understanding and experience of working as a dispenser in GP practice setting.
  • The commitment to continue to learn new clinical skills and develop your career.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
  • The ability to be adaptable and flexible in your approach.
  • Excellent patient facing inter-personal communication skills.
Person Specification

Qualifications

Essential

  • At least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience

Essential

  • At least 2 years dispensary and pharmacy experience.
  • Excellent clinical and medication knowledge.
  • Understanding and experience of working as a dispenser in GP practice setting.
  • The commitment to continue to learn new clinical skills and develop your career.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
  • The ability to be adaptable and flexible in your approach.
  • Excellent patient facing inter-personal communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Boyden Close

Newmarket

Suffolk

CB8 8XU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Boyden Close

Newmarket

Suffolk

CB8 8XU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Wickhambrook Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

17 November 2025

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29165

Job locations

Boyden Close

Newmarket

Suffolk

CB8 8XU


Supporting documents

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