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Primary Care Careers

Receptionist/Administrator

The closing date is 23 November 2025

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Job summary

Mill Road Surgery in Colchester are looking to recruit a part-time receptionist/administrator to join our busy team. The role is offered on approximately 15+ hours per week, over two/three days with the opportunity of extra hours when available. This can be discussed at the interview.

We are a SystmOne trained practice whilst experience is an advantage full training will be given to the right candidate. Please note, current patients need to be prepared to register at another surgery.

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Advising patients of practice procedures.
  • Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

Mill Road Surgery has a practice list size of over 18,000 patients and use SystmOne. We have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester.

For more information about our practice, please contact Tracy Anstey, reception manager on: tracy.anstey1@nhs.net.

Details

Date posted

26 October 2025

Pay scheme

Other

Salary

Depending on experience competitive

Contract

Permanent

Working pattern

Part-time

Reference number

29113

Job locations

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Reliable and able to demonstrate excellent communication skills both face to face and on the telephone.
  • Ability to work under pressure within our reception team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.
Person Specification

Experience

Essential

  • Reliable and able to demonstrate excellent communication skills both face to face and on the telephone.
  • Ability to work under pressure within our reception team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Mill Road Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

26 October 2025

Pay scheme

Other

Salary

Depending on experience competitive

Contract

Permanent

Working pattern

Part-time

Reference number

29113

Job locations

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


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