Medical Administrator

Job summary

Woolpit Health Centre has an exciting opportunity for an enthusiastic and adaptable medical administrator to join our expanding administration team. This position is offered on a part-time basis for 25 hours per week.

This is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career in administration.

The successful applicant will work closely alongside our administration lead, medical administrator and medical secretaries. They will be required to manage a wide range of priorities, have excellent organisation and problem-solving skills with the ability to work effectively using your own initiative.

Main duties of the job

• Check and monitor the practices generic email account, transferring clinical records, allocating to workflow for review by doctors.
• Respond to queries from health professionals, patients and third parties.
• Scan/ upload clinical correspondence onto the clinical system and input coding data into the patient's healthcare records.
• Distribute daily pathology laboratory results within the clinical system for clinicians review.
• Monitor and process daily administrative Anima requests.
• Manage all patient, healthcare professional and staff enquiries in an effective manner.
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Process new patients' medical records and deductions.
• General administration duties such as photocopying, scanning documentation and filing of patient records.

About us

Based in the Suffolk village of Woolpit, the Health Centre aims to provide the type of care that we would expect for ourselves and our own families.

We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.

We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.

Our 5 GP partners and 8 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.

Benefits of working for Woolpit Health Centre include:

• Attractive rates of pay with annual pay review(not agenda for change)
• Regular one-to-ones to aid good communication
• Generous annual leave entitlement
• Voluntary overtime when available
• Plenty of training opportunities
• Membership of the NHS contributory pension scheme
• Free uniform
• Option of NHS discount and Blue Light Care