Assistant Practice Manager

Job summary

Mayflower Medical Centre in Harwich are looking to appoint a permanent, experienced GP assistant practice manager to assist our team to lead our organisation. This position is offered on a full-time basis.

The role of the assistant practice manager is to work with the practice manager and GP partners to oversee the delivery of patient care, operational and strategic management of the practice. This includes responsibility for project management, human resources, finance, service delivery and performance management.

Main duties of the job

• Day-to-day running of the surgery including managing and considering, access to patient services, workforce planning, staff management and recruitment.
• Providing solid leadership, based on a sound understanding of the business.
• Driving innovation and modernisation.
• Meeting the reporting requirements of the partnership.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Attending local meetings with the practice manager, to represent the surgery, and reporting to partners.
• Engaging with staff, patients and external bodies.
• Developing effective partnership, with other organisations, to benefit the practice.
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
• Being involved in managing the computer system, including organising any maintenance and developments to the system.

About us

We are a friendly, well-organised training practice looking after 17,600 patients in an impressive purpose-built GP surgery, located within a community hospital in the seaside town of Harwich in Essex.