Deputy Practice Manager

Job summary

Queens Park Group Surgery based in Bedford are looking for a deputy practice manager to join their team on a full-time basis. Reporting to the practice and business manager, this role involved managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.

Main duties of the job

• Day to day support to the practice manager.
• Ensure the efficient running of the reception, appointment bookings whilst monitoring demand.
• Oversee medical record management.
• Point of contact for queries.
• Attend meetings as required.
• Manage any patient feedback and/or complaints.
• Assist in recruitment, inductions and training.
• Manage rotas and absence management.
• Monitor compliance.
• Visit other sites once a month.

About us

We are a very long-established practice working across two sites in Bedford, looking after 12,500 patients. We are also care-taking another local practice in Bedford, with a list size of 9,000 patients.

• SystmOne clinical system
• Rated Good by CQC
• High QOF achievers
• Friendly nursing and administrative support
• Development of special interests encouraged
• Training supported
• Attractive salary and terms and conditions
• 6 months mutual assessment period

We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We grow our own staff and are developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.