Receptionist

Job summary

Gooseberry Dental located in Ipswich are looking for a friendly and professional receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a supportive team in a patient-focused environment where excellent customer care is at the heart of everything we do. This position is offered on a full-time basis, hours are Monday to Thursday 8.15am - 5.30pm and Friday 8.15am to 4.30pm.

As our receptionist, you'll be the first point of contact for patients in person, over the phone, and online. You'll ensure every patient feels welcome and supported, while keeping the practice running smoothly with efficient administration and appointment coordination.

Main duties of the job

• Greeting and assisting patients in a warm and professional manner
• Answering phone calls, managing enquiries, and booking appointments
• Handling patient records and maintaining accurate information
• Taking payments and managing invoices
• Supporting the dental team with day-to-day administrative tasks
• Ensuring the reception area is tidy, organised, and welcoming

About us

Gooseberry Dental is a modern, patient-focused practice committed to delivering high-quality dental care in a professional and welcoming environment.

We offer:

• A friendly and supportive work environment
• Opportunities for training and career progression
• Competitive salary and benefits