Deputy Practice Manager

Job summary

Are you an ambitious and driven professional ready to take the next step in your management career? We are looking for a deputy practice manager to join our team on a full-time basis, 37 hours per week.

In this role, you will play a vital part in the smooth running of our practice, supporting daily operations, optimising patient care, and ensuring compliance with healthcare regulations. You will work closely with the Practice Manager, gaining hands-on leadership experience and professional development to prepare you for a future leadership role.

This is a fantastic opportunity to grow within a supportive environment, develop key management skills, and take on increasing responsibility as you progress. If you are passionate about healthcare management and ready to make an impact, we would love to hear from you!

This role offers a dynamic and varied workload, providing valuable leadership experience and hands-on involvement in all aspects of practice management. It is a fantastic opportunity for someone who is highly organised, proactive, and eager to take on increasing responsibility with a clear pathway to stepping into the Practice Manager role.

Main duties of the job

As deputy practice manager, you will be responsible for supporting the practice in the efficient day-to-day running of the practice. Your role will involve overseeing administrative and operational functions, ensuring compliance with healthcare regulations, and maintaining high standards of patient care. You will play a key role in managing staff, handling recruitment, training, and performance reviews to ensure a motivated and effective team.

Financial management will also be an important aspect of your duties, including budgeting, payroll oversight, and cost control to ensure the practice runs efficiently. Additionally, you will support the implementation and optimisation of IT systems, ensuring they are used effectively to streamline operations and improve patient services, running reports etc.

A significant part of the role will be problem-solving and process improvement analysing current procedures and identifying ways to enhance efficiency and patient experience. You will also be involved in handling patient feedback, ensuring concerns are addressed professionally and effectively.

About us

We are a well-established, forward-thinking GP practice committed to delivering high-quality patient care in a supportive and welcoming environment. Our team is passionate, professional, and dedicated to providing the best possible service to our 5,000 patients and the wider community. We have an excellent clinical team of GPs, Urgent Care Practitioners, and practice nurses supported by admin staff and the management team. We are part of an active, forward-thinking PCN group and have the following ARRS team in-house: First Contact Physio and Social Prescriber.

You will join a dynamic, collaborative team that values innovation, teamwork, and continuous improvement. We foster a positive and inclusive work culture where every team member is encouraged to contribute ideas and grow in their role. Our work ethic is built on mutual respect, efficiency, and a shared commitment to excellence in healthcare management.