Receptionist & Computer Data Clerk (Maternity Cover)

Job summary

Brundall Medical Partnership are looking to welcome a receptionist into our busy practice, to play a full and active role within our multi-disciplinary team. The role is maternity cover offered on a part-time basis for 29.5 hours per week.

• Monday: 08.30-13.00 &13.30-17.00
• Tuesday: 08.30-13.00 &13.30-18.00
• Wednesday: 08.30 - 13.00
• Friday: 08.30-13.00 &13.30 - 17.00

Main duties of the job

• Receive patients and direct them to their doctor.
• Deal with patient requests for patient appointments either face to face or by telephone.
• Deal with all patient enquiries either face to face or by telephone.
• Make appointments on the computer system.
• Deal with requests for home visits, hospital appointments and hospital transport.
• Make telephone calls on behalf of the doctors.
• Deal with electronic task requests and messages from clinicians.
• Input information and date on to patients computer records in accordance with practice policy.
• Register patients on to the computer clinical system.
• Make and serve refreshments in turn with other reception staff.
• Sole receptionist on late evening shift
• Lock and secure practice doors and complete End of Day procedure at end of evening shift.
• Holiday and sickness cover as required. Undertake training as required.
• Act as a chaperone when necessary.
• Assist with electronic scanning and processing of incoming post.
• Comply with practice policies.
• Comply with Staff Handbook
• Ensure reception waiting areas are kept clean and tidy.
• Other duties that may be assigned from time to time.

About us

We are a friendly surgery based in the village of Brundall close to Norwich. You will be joining a team focussed on patient care. We have a Good CQC rating.

We offer the following benefits:

• NHS pension
• NHS based discounts
• Private Healthcare with Benenden Health