Prescribing Clerk

Job summary

Due to service development, Vida Healthcare is currently looking to recruit an experienced, reliable and hardworking person to join our busy pharmacy and dispensary team. This position will be based predominantly at the Carole Brown Health Centre or Gayton Road Health Centre (however multi-site working is expected). This position is part time, and the successful candidate must have the flexibility to be available to cover extra hours for annual leave and short notice sickness.

You will be responsible for providing a high-quality service to patients, across our practices. You can expect to be mentored and supported by the organisation, whilst you are empowered to deliver care and support.

You must be able to work collaboratively with the general practice team to meet the needs of patients. High quality service delivery, complete confidentiality and patient satisfaction are an absolute priority.

Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, then this could be the ideal role for you.

Main duties of the job

• Searching and processing repeat prescription requests and queries regarding requests for acute medications.
• Identifying specials and high quantities on prescriptions.
• Seeking alternative medications for unavailable/shortages/discontinuations, etc.
• Switching medications to most cost-effective brands in line with local and national Medicines Optimisation Policies.
• Aligning quantities.
• Synchronising meds.
• Carry out medicines reconciliation for complex hospital discharges and patients with multiple medication changes.
• Implement response to MHRA safety alerts where appropriate.
• Identifying new dispensing patients.
• Identifying medication review patients.
• Supporting with prescribing/dispensing policies/sops.
• Handling high risk drug requests.
• Supporting the care homes with medication queries, ordering processes and medicines waste.
• Building and maintaining relations with other surgeries/chemists.
• Helping to develop and keep practice medication/prescribing policies up to date.
• Safety alerts/recall/ supply disruptions support.

About us

Vida Healthcare is one of Norfolk's largest and most successful General Practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

We pride ourselves on our impeccable standards of patient care and in order to maintain this it is essential that we employ reliable team players with strong caring qualities, dedication, and excellent attention to detail and commitment to quality-of-service delivery.