Practice Administrator

Job summary

Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to cover a maternity leave post for a period of 12 months. Hours can be negotiable, looking for a minimum of 19 hours per week and a presence onsite on a Monday and Friday. Other days to be discussed at interview but we can be flexible.

This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.

Main duties of the job

• Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
• Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
• Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
• Receiving incoming and initiating outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and ensuring data entered into patients notes is accurate and relevant.
• Processing cervical screening recalls and sending patient invites and reminders when these are due from the CSAS website on a weekly basis.
• Processing cervical smear results onto patient notes SystmOne.
• Processing bowel screening results onto patient notes on SystmOne.
• Scanning of patient correspondence into SystmOne.
• Support with the facilitation of Students that come to the practice. Seeking and calling appropriate patients to cover training content and supporting with room allocation and paperwork.
• Process GP2GP transfers entering any missing allergies/readcodes as necessary.

About us

We are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.

From 2025 Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath.