Medical Administrator

Job summary

Southend Medical Centre are a small and busy GP practice looking to expand our team and recruit a medical administrator to join our friendly team. This position is offered on a full-time basis, working Monday to Friday, 7.5 hour shifts, allocated on a monthly basis. The successful candidate must be available during surgery opening times 0800-1830.

Main duties of the job

• Organising letters for housing and benefits.
• Processing insurance requests, along with completing, monitoring and recording outcomes of audits.
• Monitoring and responding to surgery emails.
• Creating and facilitating referrals, along with managing the outcomes and processing in line with surgery policies.
• Reviewing and triaging administration tasks on our online platform and responding to them in line with our practice procedures.

The role may also include reception cover for annual leave and sickness.

About us

Southend Medical Centre is a 7300 patient practice with a friendly and supportive team that strives to provide an outstanding service to its patients. We are proud to be a multi-cultural surgery, we have been accredited with several awards including our Pride in practice LGBTQIA+ Gold award, our Veterans Friendly Practice award, our Dementia Awareness Practice award, our Trauma Informed surgery accreditation and were finalist in the Impact Awards Practice of the Year. We hold patient care at the forefront of our minds and we fly the flag for the future of healthcare by being a training and research studies practice.