Primary Care Careers

Care Coordinator/Receptionist

The closing date is 15 August 2025

Job summary

We have an exciting opportunity for an enthusiastic and pro-active care coordinator/receptionist to join the team based in Colne Medical Centre in Brightlingsea. The role is offered on a part-time basis for 16 hours a week.

You will be joining an enthusiastic team of clinicians, receptionists and administrators and will be well supported. The role will contribute to the improving quality of care of our patients across the network of practices.

The successful applicant will need to have flexibility to cover other shifts as required.

We reserve the right to retract the advert if a suitable person is found before the end date.

Main duties of the job

  • Booking appointments
  • Greeting patients
  • Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
  • Updating patient records
  • Processing correspondence
  • Liaising with patients using different types of communication methods

About us

The Colte Partnership is a GP partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 95,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as general practice, we offer Extended Access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and Social Prescribing; we are working to be at the forefront of clinical research; and have many more exciting ventures on the horizon.

We also work as three collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring:

  • Riverside Medical Centre and Ardleigh Surgery
  • Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
  • Walton Medical Centre, Colne Medical Centre and Wivenhoe Medical Centre.

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

28819

Job locations

40 Station Road

Brightlingsea

Essex

CO7 0DT


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • A good standard of education including Maths and English
  • Experience of working and providing customer services
  • Strong IT skills and be able to use computer based systems
  • Excellent communication skills both written and orally
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone

Desirable

  • Reception experience desired.
  • Experience working within primary care would be an advantage, however this is not essential
  • Experience of EMIS would be desirable, however full training will be given to a suitable candidate.
Person Specification

Experience

Essential

  • A good standard of education including Maths and English
  • Experience of working and providing customer services
  • Strong IT skills and be able to use computer based systems
  • Excellent communication skills both written and orally
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone

Desirable

  • Reception experience desired.
  • Experience working within primary care would be an advantage, however this is not essential
  • Experience of EMIS would be desirable, however full training will be given to a suitable candidate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

40 Station Road

Brightlingsea

Essex

CO7 0DT


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

40 Station Road

Brightlingsea

Essex

CO7 0DT


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Colne Medical Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

01 August 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

28819

Job locations

40 Station Road

Brightlingsea

Essex

CO7 0DT


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