Prescription Clerk

Job summary

Mount Farm Surgery in Moreton Hall, Bury St Edmunds seeking a new prescription clerk to join our friendly team. This position is offered on a part-time basis for 12 hours per week.

All training will be given on the job and you we do not require you to have a medical background in order to apply for this role.

You will be required to cover for sickness and holiday so flexibility and the ability to work additional hours is essential. Telephone interviews will be taking place on Wednesday 13th August and successful candidates will be invited to a face to face interview on Tuesday 19th August.

Main duties of the job

• Answer medication queries from patients, staff members and pharmacies/care home
• Assist patients both at the desk and on the telephone in a professional and courteous manner
• Action and create all tasks in a timely manner e.g. contact patients and book them a medication review appointment
• Process prescription requests via e-mail, online services, paper and by phone
• Process all prescription requests in a timely manner, prioritising urgent requests to ensure they are processed and ready for collection by the agreed time
• File prescriptions
• Deal with nursing supply issues and provide supplies; e.g. stockings, if advised by a clinician and compliant with local formularies
• Assist the duty doctor with straightforward medication queries on the triage list (time permitting)
• Adhere at all times to agreed workflow and security procedures, including patient confidentiality
• Undertake training as required to support safe and effective services for the practice
• Answer telephone calls as quickly as possible to minimise queue times
• Promote the NHS app and online ordering through SystmOnline
• Ensure the prescribing area is kept tidy and adequately stocked
• Assist colleagues in Reception if needed and answer the emergency telephone line when required
• Attend regular reviews with the senior prescribing clerk and patient service and HR manager
• Provide cover during periods of sickness and annual leave
• Any other duties you may reasonably be required to undertake at the discretion of your line manager

About us

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds that are focused on delivering the best possible patient service.

In return for your hard work, Mount Farm is delighted to offer:

• Generous annual leave entitlement
• Membership of the NHS contributory pension scheme
• Option of NHS discounts & Blue Light Card for retail/dining/holidays etc.
• Free drinks and snacks