Primary Care Careers

Dispensary Business Manager

The closing date is 31 July 2025

Job summary

Hoveton and Wroxham Medical Centre is looking to welcome and bright and motivated dispensary business manager into our busy practice who will play a full and active role as part of the practice multi-disciplinary team. The role is offered on a part-time basis for 15-18 hours per week, working Tuesday, Wednesday and Thursday.

Main duties of the job

  • Gain information and help the practice to negotiate sales terms from pharmaceutical companies and or their representatives, working with the dispensary lead on these areas.
  • Keep a database of dispensary discounts with wholesalers and organise information so that new deals can be examined further.
  • Raise concerns around negative trending with the Practice Manager and GP Prescribing Partner.
  • Consult with clinical teams and lead GP Prescribing Partner around preferred drug options for the formulary.
  • Communicate effectively and on time any financial opportunities and threats relating the dispensary business to the Practice Manager (Dispensary Management Meeting last Thursday morning of the month).
  • Manage the NHS Prescription Service submissions (previously known as the Prescription Pricing Division (PPD)) - the main source of information and support for prescriptions and prescribing services.
  • Develop predictions and check variances in spend and income for dispensary.
  • Scrutinise drug freight costs and the effect on small scale ordering. To tell the dispensary staff who order these items by consulting with the dispensary lead.
  • Ensure correct recording of Personally Administered items for VAT purposes.
  • Agree to meet with and arrange meetings with wholesaler representatives.
  • Coordinate the monthly clinical prescribing meetings, setting agendas and circulating minutes. Working with the prescribing and dispensing lead on the agendas and the pharmacy tech.

About us

We are a highly reputable, semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.

Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position.

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

28783

Job locations

Stalham Road

Hoveton

Norwich

Norfolk

NR12 8DU


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • At least two years management experience.
  • Previous dispensary/pharmacy experience would be desirable.
  • Experience in financial management
  • Self-motivated, with a forward thinking, solution focused approach
  • Experience of working in an ever-changing environment, with an ability to cope with regular change
  • Excellent organisational, management and planning skills, IT skills and communication skills
  • Ability to implement and manage change effectively
  • Excellent clinical and medication knowledge.
  • The commitment to continue to learn new clinical skills and develop your career.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.

Qualifications

Essential

  • GCSE (or equivalent) English and Maths grace C or above.
Person Specification

Experience

Essential

  • At least two years management experience.
  • Previous dispensary/pharmacy experience would be desirable.
  • Experience in financial management
  • Self-motivated, with a forward thinking, solution focused approach
  • Experience of working in an ever-changing environment, with an ability to cope with regular change
  • Excellent organisational, management and planning skills, IT skills and communication skills
  • Ability to implement and manage change effectively
  • Excellent clinical and medication knowledge.
  • The commitment to continue to learn new clinical skills and develop your career.
  • The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.

Qualifications

Essential

  • GCSE (or equivalent) English and Maths grace C or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Stalham Road

Hoveton

Norwich

Norfolk

NR12 8DU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Stalham Road

Hoveton

Norwich

Norfolk

NR12 8DU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Hoveton & Wroxham Medical Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

28783

Job locations

Stalham Road

Hoveton

Norwich

Norfolk

NR12 8DU


Supporting documents

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