Primary Care Careers

Patient Coordinator

The closing date is 17 July 2025

Job summary

Tooth Club Ipswich are looking for a confident and compassionate patient coordinator to join our well-established dental team. The position is offered on a full-time basis, working the following; Monday, Tuesday, Wednesday, Friday and Saturday 8:45am - 5:45pm, with one late shift until approx. 7:30pm on either a Tuesday or a Wednesday.

You will be the first point of contact for patients exploring treatment options and play a vital role in their journey, from initial enquiry to ongoing support.

Main duties of the job

  • Greet and support both new and existing patients in a professional and welcoming manner
  • Clearly explain treatment plans, pricing, and finance options
  • Manage consultations and follow-ups in coordination with the clinical team
  • Ensure accurate record-keeping and timely response to patient enquiries
  • Deliver a warm, patient-first experience at every interaction

About us

Why Join Tooth Club Ipswich?

  • Be part of a growing brand redefining the dental experience
  • Work in a modern, welcoming environment
  • Supportive team culture with real development opportunities
  • Make a lasting impact on patients confidence and well-being

At Tooth Club Ipswich, we believe in creating a work environment where our team members can thrive. We invest in the latest dental technology and provide ongoing training opportunities to ensure our dentists can deliver the best care possible. Join us and be a part of a practice that values excellence, innovation, and teamwork.

If you are a dedicated and enthusiastic dentist looking to join a leading dental practice, we would love to hear from you. Please apply here now or contact us for more information: recruitment@toothclub.co.uk.

Details

Date posted

06 July 2025

Pay scheme

Other

Salary

Depending on experience National Living Wage

Contract

Permanent

Working pattern

Full-time

Reference number

28780

Job locations

50 Butter Market

Ipswich

Suffolk

IP1 1BT


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Basic computer literacy and admin confidence
  • Strong verbal communication and interpersonal skills
  • A patient-focused mindset with a genuine desire to help
  • Energetic and positive attitude, with a strong work ethic

Desirable

  • Sales or treatment coordination experience is desirable (full training provided)
Person Specification

Experience

Essential

  • Basic computer literacy and admin confidence
  • Strong verbal communication and interpersonal skills
  • A patient-focused mindset with a genuine desire to help
  • Energetic and positive attitude, with a strong work ethic

Desirable

  • Sales or treatment coordination experience is desirable (full training provided)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

50 Butter Market

Ipswich

Suffolk

IP1 1BT


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

50 Butter Market

Ipswich

Suffolk

IP1 1BT


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Tooth Club - Ipswich

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

06 July 2025

Pay scheme

Other

Salary

Depending on experience National Living Wage

Contract

Permanent

Working pattern

Full-time

Reference number

28780

Job locations

50 Butter Market

Ipswich

Suffolk

IP1 1BT


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