PCN Manager and Digital and Transformation Lead

Job summary

Icknield Primary Care Network (PCN), are looking for an experienced healthcare manager to support the effective delivery and strategic transformation of services across the PCN. This position is offered on a full-time, fixed term contract until March 2026 in line with Network Contract Enhanced Service specification (DES). The role can be based from home with travel to the PCN practices, but this will need to be discussed at interview.

This is a flexible and collaborative role, working in close partnership with the clinical directors, practice leads and wider system stakeholders. The individual will play a key role in driving innovation, service integration, and continuous improvement within general practice, in accordance with the requirements of the Network Contract DES and aligned with our local strategic priorities.

Main duties of the job

• Leading the coordination and delivery of existing and new PCN projects, including those linked to the DES, IIF and Enhanced Access Service
• Supporting workforce planning and management of ARRS roles
• Ensuring the smooth day-to-day operation of the PCN including governance, compliance, and contract management
• Maintaining a good knowledge of key policies from relevant government departments and agencies, and support PCN staff to understand and interpret these locally
• Overseeing budgets and funding streams related to PCN activity
• Preparing financial reports in line with PCN objectives
• Building and maintaining effective relationships with local GP practices, Hertfordshire and West Essex ICB and other stakeholders.

About us

Icknield PCN is a well-established and dynamic PCN covering a population of over 58,500 patients registered with our 5 member Practices in Letchworth, Baldock and Ashwell (North Hertfordshire).

Our team includes a variety of different professionals who can offer peer support and shared learning. This role will work as part of this large team that includes:

• First contact physiotherapists
• Care coordinators
• Social prescribers
• Clinical pharmacists and pharmacy technicians
• Mental health nurses

We encourage our team members to share ideas and to offer suggestions for how our services can be delivered to improve our patient care across our local population.