Coding and Care Navigation Administrator

Job summary

Barrack Lane Medical Centre has an opportunity for a coder and care navigation administrator to join our friendly, supportive and professional team, on a full time basis for 37 hours per week, over 5 days. The role will involve working at both Barrack Lane and our branch surgery at Stoke Park and you will be based at Barrack Lane. We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

Main duties of the job

• Undertaking a variety of administrative duties including clerical support to clinical staff and other members of the practice team.
• Entering data and read coding of relevant patient information and medical data into the clinical system.
• Processing practice post and emails. Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Matching documentation received from outside organisations onto patient medical records in a timely fashion.
• Allocating workflow for review by doctors or other health professionals.
• Processing pathology results following practice protocol.
• Working within our care navigator team
• Handling enquiries efficiently.

About us

Barrack Lane is a busy practice in the town centre of Ipswich, Suffolk. We have a practice population of over 20,000 patients. The practice is based on two sites, the main surgery in the centre of the town, and a branch surgery at Stoke Park. Our clinical team is made up of GP partners, salaried GPs, advanced nurse practitioners, advanced care practitioners, dietician, paramedics, physicians associate, pharmacists, pharmacy technicians and a practice nursing team and HCAs. This team is supported by a strong administrative, coding and care-navigating team.

Barrack Lane is part of a PCN (Primary Care Network) with Ivry Street Medical Centre, in Ipswich, and the two practices cover a population of 32,000 patients. The PCN allows the practices to share resources and offer an enhanced service to our patients. The PCN employs care co-ordinators and social prescribers to work with patients, especially our vulnerable patients, to help them to access the best care.