Receptionist/Care Navigator

Job summary

We have an exciting opportunity for an enthusiastic and pro-active receptionist/administrator to join the team based in Walton Medical Centre. This position is offered on a part-time basis for 22.5 hours per week, but there is the scope to discuss the possibility of adapting the hours to suit for the right individual.

Main duties of the job

• Booking appointments.
• Greeting patients.
• Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
• Updating patient records.
• Processing correspondence.
• Liaising with patients using various different types of communication methods.

You will need to have flexibility to cover other shifts.

About us

The Colte Partnership is very much At The Heart of Primary Care, being the largest GP Partnership in north east Essex, comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our head office is in Feering.

We pride ourselves on working to be at the forefront of Primary Care in our region and have many exciting ventures on the horizon.

Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

We also work as a collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring.