Receptionist

Job summary

Little St Johns Surgery are looking for a part-time receptionist to join our team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail. The post is offered on 23 hours per week and you will be working the following days and hours; Monday: 13:00 to 19:00 Tuesday: 08:00 to 13:00 Thursday 13:00 to 19:00 Friday 13:00 to 19:00

You will also be asked to cover occasional Saturday mornings and for holidays and sickness as required.

Main duties of the job

• Handle all telephone and general enquiries in a professional manner, referring urgent calls to clinical staff.
• Make appointments for patients in accordance with practice protocols.
• Daily monitoring of emails.
• Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members receive them.
• Process all post and electronic communications on the day they arrive.
• Manage the uploading and downloading of temporary resident forms.
• Manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs.
• General filing, photocopying as required.

About us

We are a friendly forward thinking dispensing practicelocated in the heart of Woodbridge,with over 7,000 patients. We are proud to have an 'Outstanding' CQC rating and over 95% patient satisfaction score in the National Patient Survey for the past 3 years. Further details are available on website: www.woodbridgedoctors.nhs.uk