Receptionist

Primary Care Careers

The closing date is 05 May 2025

Job summary

We are looking to recruit a caring, reliable, and highly motivated person to join our experienced reception team at Wells Health Centre. The successful candidate will work 25.5 hours per week across Monday, Tuesday, Wednesday and Friday.

The successful candidate will work closely with the reception lead and practice administrator along with the reception team to make sure we are constantly providing our patients with the greatest care possible and supporting each other in doing so.

The reception team is a small, friendly, and busy and efficient team who pride themselves on being the front face of the practice.

Main duties of the job

  • answering calls into the surgery,
  • speaking with patients face to face at the reception desk,
  • booking appointments,
  • sign posting patients,
  • amending clinics as well as other reception duties.
  • The role also encompasses other duties such as scanning, summarising, and coding as well as other administrative areas.

About us

Wells Health Centre is a small GP Practice on the Norfolk coast rated as Outstanding by the Care Quality Commission (CQC), it provides care to around 3,300 patients in and around Burnham Market.

In January 2022 the Burnham Market partners joined with Wells Health Centre and the two sites are running as sister sites within the same partnership.

Date posted

27 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

28559

Job locations

Bolts Close

Wells-next-the-Sea

Norfolk

NR23 1JP


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • Excellent communication skills & time management
  • Good telephone manner
  • Good IT skills
  • Confident in dealing with people
  • Reliable
  • Ability to work under pressure, as part of a team & to use your own initiative.
  • Good organisation skills
  • GCSE (or equivalent) in English & Maths
  • Good understanding of confidentiality and diplomacy

Desirable

  • Previous experience of working for the NHS
  • Knowledge of SystmOne
Person Specification

Experience

Essential

  • Excellent communication skills & time management
  • Good telephone manner
  • Good IT skills
  • Confident in dealing with people
  • Reliable
  • Ability to work under pressure, as part of a team & to use your own initiative.
  • Good organisation skills
  • GCSE (or equivalent) in English & Maths
  • Good understanding of confidentiality and diplomacy

Desirable

  • Previous experience of working for the NHS
  • Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Bolts Close

Wells-next-the-Sea

Norfolk

NR23 1JP


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Bolts Close

Wells-next-the-Sea

Norfolk

NR23 1JP


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Wells Health Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

27 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

28559

Job locations

Bolts Close

Wells-next-the-Sea

Norfolk

NR23 1JP


Supporting documents

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