Patient Navigator

Primary Care Careers

Information:

This job is now closed

Job summary

Wolverton Health Centre, a friendly and caring practice, has an opportunity for an enthusiastic patient navigator to join our busy reception team on a 9 month maternity contract, which could possibly be extended past this time. This role is offered on a part-time basis, for 25 hours per working 8am to 1pm, Monday to Friday.

The successful post-holder will be using our clinical system, SystmOne daily so it is essential that you are confident on new systems. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. Previous applicants need not apply.

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients and outside agencies.
  • Accepting, issuing and handing out prescriptions, letters, completed forms etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Maintaining patient database and records, photocopying, filing and scanning.

About us

We are a 16,000+ patient practice with 5 GP partners working from a purpose-built building. We are part of Nexus MK PCN which covers 5 practices and approximately 55,000 patients.

Staff benefits include:

  • Onsite parking.
  • NHS pension.
  • Generous annual leave.
  • Health and wellbeing support.

Date posted

16 March 2025

Pay scheme

Other

Salary

£11.78 an hour

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

28421

Job locations

Gloucester Road

Milton Keynes

Buckinghamshire

MK12 5DF


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Good knowledge of computer systems, previous experience of SystmOne an advantage.
  • Good communicator who is able to work on their own initiative.
  • Energy and drive.
  • Previous NHS, medical or healthcare experience is preferable.
  • Organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Good knowledge of computer systems, previous experience of SystmOne an advantage.
  • Good communicator who is able to work on their own initiative.
  • Energy and drive.
  • Previous NHS, medical or healthcare experience is preferable.
  • Organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Gloucester Road

Milton Keynes

Buckinghamshire

MK12 5DF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Gloucester Road

Milton Keynes

Buckinghamshire

MK12 5DF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Wolverton Health Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

16 March 2025

Pay scheme

Other

Salary

£11.78 an hour

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

28421

Job locations

Gloucester Road

Milton Keynes

Buckinghamshire

MK12 5DF


Privacy notice

Primary Care Careers's privacy notice (opens in a new tab)