Primary Care Careers

Receptionist

Information:

This job is now closed

Job summary

We are a friendly, busy rural GP Practice looking to recruit a part time receptionist to join our professional team. The post holders will work across our two sites, Tillingham Medical Centre and Maylandsea Medical Centre. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.

You will be required to work Monday to Friday with times ranging from 7.30am to 6.30pm but shift times can be discussed to assist with home/life balance.

Main duties of the job

  • Booking appointments.
  • Being the representative of the surgery, providing professional but friendly advice and services to our patients.
  • Dealing with patients at the front reception desk.
  • Administrative tasks including registering new patients, updating patient records, processing correspondence.
  • Using the in-house clinical system, SystmOne, to deal with the full range of patient queries.

About us

We are a small training and dispensing practice with a clinical team of GPs, ANPs and nurses, serving a patient population of 5,500 patients. We operate a SystmOne clinical system with a history of excellent QOF achievement and a CQC rating of outstanding. We are a member of the Dengie and South Woodham Ferrers Primary Care Network.

Interviews will be held in the week commencing 17th March 2025. Contact Adele Hatton, reception manager on 01621 778383 / 742233 for more information about this post or please send your C.V. with covering letter to the practice manager, Samantha Hoes-Mole at sam.hoes@nhs.net.

Details

Date posted

02 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

8931

Job locations

Imperial Ave

Maylandsea

Essex

CM3 6AH


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Experience in a customer service or receptionist role is the minimum requirement
  • Excellent team player
  • Flexible and adaptable
  • Embraces improvement and change
  • Able to deal with pressure and conflicting demands
  • Enjoys interacting with patients and providing excellent customer service
  • A good sense of humour is essential!
  • IT literate with MS Office essential.

Desirable

  • Previous experience at a GP surgery is preferred but not essential.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Experience in a customer service or receptionist role is the minimum requirement
  • Excellent team player
  • Flexible and adaptable
  • Embraces improvement and change
  • Able to deal with pressure and conflicting demands
  • Enjoys interacting with patients and providing excellent customer service
  • A good sense of humour is essential!
  • IT literate with MS Office essential.

Desirable

  • Previous experience at a GP surgery is preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Imperial Ave

Maylandsea

Essex

CM3 6AH


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Imperial Ave

Maylandsea

Essex

CM3 6AH


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Dengie Medical Partnership

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

02 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

8931

Job locations

Imperial Ave

Maylandsea

Essex

CM3 6AH


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